Head of Product, Investments

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking.

For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be and turn our legacy into something even more positive and powerful for the future.

**Help people create their tomorrow, while you create yours**

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 170 years.

If we do our job well, we genuinely add to the prosperity of our country and its people.

The STO (Superannuation Trustee Office) advises and supports the Trustee Board in strategic planning, governance and managing outsourced arrangements, including those within the AMP Group. It also handles risk management, regulatory engagement, and identity. The STO collaborates closely with AMP Group units that manage daily operations and corporate support functions.

As Head of Product, Investments & Insurance, you’ll play a senior and critical role within the STO, leading strategic oversight of superannuation products, investments and insurance. You’ll be responsible for ensuring member-focused outcomes and alignment with the Trustee’s strategic, commercial and regulatory priorities. This includes managing performance and risk escalations, overseeing key arrangements and driving continuous improvement across product, investment and insurance operations.

This is a high-impact leadership role requiring deep technical expertise, exceptional governance capability and outstanding stakeholder influence. You’ll work closely with senior executives, AMP business teams and external providers to ensure effective delivery and oversight. Your ability to simplify complexity, lead with integrity and proactively shape outcomes will be essential to supporting the Trustee’s purpose and enhancing member value.

**More specifically**
- Providing strategic and commercial advice to support the Trustee’s obligations and member strategy
- Overseeing product, investment and insurance performance, including risk escalations and breach management
- Supporting implementation and maintenance of the Trustee Board’s governance model
- Managing outsourcing arrangements and ensuring service delivery meets strategic, regulatory and commercial requirements
- Driving continuous improvement and a high-performance culture across internal and external arrangements
- Monitoring regulatory developments and managing conflicts of interest related to product, investment and insurance
- Engaging and influencing senior stakeholders, including executives, regulators and Board membersRepresenting the Trustee Office with professionalism and contributing to leadership team effectiveness

**How will you make an impact**
- Drive strategic outcomes aligned to the Trustee’s Member and Beneficiaries Strategy
- Monitor performance against member outcome metrics
- Provide market insights to support Board decisions
- Oversee service delivery and ensure SLAs are met
- Manage contractual arrangements with service providers
- Review reporting on performance, incidents and breaches
- Monitor regulatory and market developments
- Engage external consultants for benchmarking and analysis
- Present updates to the Board on product, investment and insurance mattersCollaborate with internal teams and external experts to support decision-making

**What You Will Bring to the Role**
- Relevant tertiary qualifications
- Proven track record at a senior management level in a financial services environment
- Deep expertise in superannuation products, investments and insurance, with exceptional understanding of fund governance
- Outstanding operational risk management capability and knowledge of trustee obligationsExperience building trusted relationships with senior executives and Board members

**Your Profile**

We’re seeking a senior leader with expertise in superannuation products, investments and insurance. You’ll bring excellent conceptual thinking and the ability to translate complex information into actionable insights that support strategic decision-making and member outcomes.

Outstanding communication and interpersonal skills are key, including the ability to simplify complexity, present with impact and represent the Trustee externally when required. You’ll also demonstrate high emotional intelligence, resilience, and a collaborative, service-oriented mindset.

As a people leader, you’ll coach and develop a small, collaborative team, fostering technical excellence and a culture of continuous learning. Your ability to lead with integrity, challenge thoughtfully and drive improvement will be key to your success in this role

**You’ll thrive