Rostering Officer

2 weeks ago

Adelaide, Australia Lutheran Homes Group Full time

Up to $18,549 of your income tax-free through salary packaging
- Use your skills and experience to make a meaningful difference
- Benefit from opportunities for career growth and skill development
- Full-time, Permanent position

About us
Lutheran Homes Group (LHG) is a leading not-for-profit provider of residential, home care, and retirement living services for senior Australians. Our dedicated team of almost 1000 employees and volunteers work tirelessly to deliver personalised support and care to more than 1,600 South Australians. We believe in empowering our consumers to live their lives with dignity and choice every day.

At LHG, we are committed to providing the highest quality care to our consumers. We constantly innovate and nurture our staff to ensure we remain at the forefront of best practice in the industry. We take pride in our rich tradition and history, and we strive to grow while maintaining the values that define us. Join us in our mission to make a positive difference in the lives of senior Australians.

About the Role
Reporting to the Rostering and Administration Team Leader, the Rostering Officer is responsible for scheduling Home Care employees across various programs, including the Commonwealth Home Support Programme (CHSP), Home Care Package, LHG Assist, and Transitional Care. As the key point of contact, the Rostering Officer ensures continuity of care and services to consumers in alignment with individual service and care plans, following a person-centred approach to service delivery.

About You
With experience in rostering, you will be familiar with developing worker schedules and managing multiple priorities. Confident with communication over the phone, you will be comfortable responding to calls from clients and staff members. You will be a problem solver, able to identify and fill gaps in the roster whilst ensuring the Home Care roster is accurately filled in compliance with the SCHADS Award and LHG Enterprise Agreements (EA).

You will have a customer service focus with a strong attention to detail, ensuring data integrity when inputting information into our relevant systems. You will actively seek innovative solutions and collaborate with others to enhance processes and implement improvements. Previous rostering experience in home care will be highly regarded.

Why Lutheran Homes Group?
- Work with passion and purpose to drive positive outcomes in an inspiring and stimulating work environment
- Utilise your skills and experience to make a real difference in the lives of senior Australians
- Unleash your potential with opportunities to learn and grow within the organisation
- Collaborate with a team of like-minded professionals in a supportive and empowering environment.

**Applications close** 10:00pm Sunday, 27 October 2024.

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