Intake & Hope Team Leader

Requisition No: 3799
- Executive Division: Operations
- Division: Mental Health & Wellbeing Services
- Program: Mental Health Services
- Department: Community Team Outer - MWAMHS
- Enterprise Agreement: Victorian Public Mental Health Services Enterprise
- Job Function: Mental Health
- Project:
Are you an experienced mental health professional with strong leadership skills? Western Health is seeking a dedicated Intake & HOPE Team Leader to oversee and support our Intake and HOPE Teams. This is a fantastic opportunity to play a pivotal role in ensuring effective, recovery-oriented community mental health services.

**About the Role**
- Intake & HOPE (Hospital Outreach Post-Suicidal Engagement) Team Leader (full-time)
- Western Health - Mental Health and Wellbeing Service
- Outer Community Team - Melton
- Classification: RPN4, OT3, SW3

This is a full-time position with the benefit of an Accrued Day Off (ADO). As the Intake & HOPE Team Leader, you will provide operational oversight, clinical guidance, and strategic direction to the Intake and HOPE Teams. You will ensure that assessments, referrals, and post-crisis interventions are managed efficiently and aligned with best practices. The role also involves staff supervision, professional development facilitation, and collaboration with internal and external stakeholders to enhance service coordination and access pathways.

This leadership position requires a highly motivated individual with clinical expertise and the ability to manage team performance in a fast-paced environment. The role operates during standard business hours, Monday to Friday.

**Key Responsibilities**
- Provide leadership, supervision, and clinical guidance to the Intake and HOPE Teams.
- Ensure timely triage, assessment, and referral of consumers to appropriate services.
- Oversee risk assessments, crisis management, and clinical decision-making.
- Collaborate with internal and external stakeholders to enhance referral pathways.
- Lead service improvement initiatives and support professional development.

**About You**

**To be successful in this role, you will have**:

- Minimum 5 years’ experience in public mental health services, with at least 2 years in a leadership or senior clinician role.
- Relevant professional registration:

- **Registered Psychiatric Nurse** - AHPRA registration and a relevant mental health nursing qualification.
- **Occupational Therapist** - AHPRA registration and a recognised Occupational Therapy qualification.
- **Social Worker** - Eligibility for AASW membership with a recognised Social Work qualification.
- Strong knowledge of recovery-oriented practice, risk assessment, and crisis intervention.
- Excellent communication, leadership, and problem-solving skills.
- Understanding of mental health legislation, consumer rights, and ethical practice.
- Current Victorian Driver’s Licence and ability to drive work vehicles.

**Why Join Us?**
- Be part of a passionate team committed to improving mental health outcomes.
- Lead a dynamic and impactful service within a supportive organisation.
- Ongoing professional development and career growth opportunities.
- Competitive remuneration in line with the current **Victorian Public Mental Health Services Enterprise Agreement.**

If you are a proactive and experienced mental health professional looking to take the next step in your leadership career, we would love to hear from you

**For further information, please contact**:
Ankush Sahni

Program Manager - MH&WS Outer Community Team

0482 114 150

**Position Description**

**Applications close 11:59pm on 24 April 2025.**

**About Us**

Our workforce of over 13,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.

Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women's and Children's), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of mental health and community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

- Professional development support
- Career advancement opportunities
- Salary packaging including novated vehicle leasing
- Work-life balance

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
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