Operations Support Agent

7 days ago

Matraville, Australia TNT Express Full time

**About the Role**:
Go behind the scenes in our operations team. Our Operations support Agents are committed to sorting our freight and ensuring all shipments move through our depots seamlessly and with care, so that we can deliver on our service promises. Processing our customer’s shipments takes a huge team of operational Handlers & Agents, on the ground tacking and coordinating a high volume of freight to ensure our customers can deliver for their customers.
- Safely manage and internally move all the consignments that come in and out of our depot in a timely manner
- Work together as a team to ensure efficient turnaround times
- Data entry
- Customer contact
- Collect Consignment notes and Airway bills from Drivers
- Support Drivers to resolve discrepancies with paperwork

Post Code: Matraville 2036

**What you will bring to the team**:

- LF Forklift Licence is mandatory
- Previous warehouse experience desirable
- Outstanding customer service experience
- Safety focused with an understanding of chain of responsibility
- Exceptional written and verbal communication.

**The Benefits**
- Excellent career progression opportunities with a global organisation supported by extensive in-house training programs and tuition assistance
- Full training and support in a friendly team culture
- Safety above all culture - uniform provided, including safety shoes
- We care for our employee’s well-being and value their contributions to our company
- Special employee discounts on computers, electronics, health insurance, travel packages, and much more

**About the Company**

At FedEx, we’re as diverse as the world we serve. From Harlem to Hong Kong, from Sao Paulo to Sydney, the world of FedEx is all about connecting people, places, and cultural diversity. To meet the needs of a diverse customer base, we reflect that diversity within our organization and celebrate it in communities around the world.

If we are going to work together, let’s get to know each other As you know FedEx is a global transportation company. We ship everything from paperwork to race cars daily. We also pride ourselves on our living culture: People, Service, Profit.

**Equal opportunities**

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state, or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

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