Witchery - Cluster Manager - Doncaster - Vic

2 days ago

East Melbourne, Australia Country Road Group Full time

**Job no**: 998892
**Work type**: Full-Time
**Location**: Melbourne - East
**Categories**: Store Management

**The Role**

Reporting to the Area Manager, this position is responsible for delivering the stores financial targets and company key performance indicators focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed within the retail store and overseeing the Doncaster concept store and surrounding concession pads.

**Key Responsibilities**
- To drive sales, profit and ensure the achievement of all KPI’s as set by the company
- Provide inspirational leadership, training and developing team capability
- Lead with a focus on strong people management
- Maintain a focus on commercial acumen ensuring the team have an understanding of the performance of the store
- Manage effective control of costs
- Drive a customer centric culture creating a warm and genuine customer service experience
- Adhere to all company behaviours, policies and procedures
- Proven experience in managing high sales turnover, multi-site retail fashion stores
- A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
- Ability to manage budgets, interpreting financial reports and generating efficient rosters
- Demonstrated experience in managing for profit, with a commercial approach
- Experience managing the performance, training and development of a large team
- Skills associated with driving productivity with team members
- Demonstrated experience in managing for profit, with a commercial approach
- Ability to build strong relationships with relevant stakeholders, including senior leadership

**Why work for us?**
- A competitive remuneration package, including incentives
- Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Politix, Trenery, Witchery and Mimco products.
- Excellent career progression involving regular training and on the job development
- A genuine, open and high performing culture
- Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships

**About Us**

Witchery is an Australian fashion brand, delivering on-trend pieces that capture fashion’s latest mood.

We’re a daily source of inspiration, as we empower today’s women to express themselves through our collections wherever their life or ambition may take them.

With a heritage of outstanding quality and design, we mix directional must-haves with beautiful basics, then add the finishing touches by way of fashion-forward accessories.

We are the Style Authority. We are Witchery.

**Advertised**: 30 Jun 2025 AUS Eastern Standard Time
**Applications close**: 25 Jul 2025 AUS Eastern Standard Time

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