Program Officer, Digital Transformation

**$95,000 - $102,000 + Superannuation**:

- **Permanent, Full time role**:

- **Be part of an exciting ERP Implementation**

Hume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

The Digital Transformation Project Officer will provide comprehensive administrative support to the Digital Transformation Program, ensuring its successful execution. You will be the primary contact for program-related queries, orchestrating project resources, schedules, and meetings, and managing communications to maintain alignment within the project team.

**What you'll be doing**
- Ensure comprehensive project Administrative Support: Effectively manage and support the administrative needs of the Core Program, playing a pivotal role in its successful operation and execution.
- Streamline Coordination and Support: Serve as the key facilitator for project coordination, ensuring seamless communication and alignment of resources, schedules, and meetings for all project-related activities.
- Oversee Documentation and Reporting: Maintain and manage all project documentation with precision, ensuring accuracy and accessibility, while also preparing and delivering insightful project reports and updates to management.
- Strengthen Stakeholder Engagement: Actively engage and maintain robust relationships with both internal and external stakeholders, providing timely updates and ensuring collaborative solutions to meet project requirements.
- Manage Financial Aspects with Accuracy: Monitor and track project budgets and resources meticulously, handling financial aspects such as invoice processing and expenditure tracking with diligence.
- Facilitate Effective Meetings and Communication: Organise and conduct project meetings with clarity, setting comprehensive agendas and capturing critical minutes, ensuring effective communication and follow-through.
- Maintain Rigorous Project Tracking and Monitoring: Employ project management tools to rigorously track progress, deadlines, and milestones, ensuring project timelines are adhered to and any deviations are promptly addressed.
- Excel in Problem-Solving and Team Support: Provide timely solutions to administrative or logístical challenges, while also offering unwavering support to the project team in various capacities, ranging from training coordination to logístical arrangements.
- Support the Program Director: Act as a key aide to the Program Director, facilitating decision-making processes, aiding in strategic planning, and ensuring that the director's directives and goals are effectively communicated and implemented within the team.

**The skills and experience you'll bring to the role**:

- Solid experience in project administration or coordination, ideally within a public sector or similar organisational context, demonstrating a proven ability to manage and organise multiple projects and administrative tasks effectively.
- Comprehensive understanding of project management frameworks, methodologies, and best practices. This encompasses expertise in planning, scheduling, resource management, and effective use of project management tools.
- Hands-on experience in budgeting and financial management within a project context, including skills in tracking expenditures and assisting in financial reporting.
- Is proficient in using various project management software tools (like MS Project, Asana, Trello) and standard office software (like MS Office Suite, particularly Excel).
- Excellent communication, interpersonal, and cooperation skills, essential for effective stakeholder engagement and contract negotiation in the context of digital projects.
- Strong analytical and conceptual abilities, with a proven ability to manage complex digital tasks and contract-related issues within tight deadlines.

**Why Hume City Council?**

A leader in local government, we're committed to creating an inclusive and collaborative work environment that is guided by our values:
**We're better, every day**: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

**We're in it together**: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

**We show up**: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

**All for Hume**: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from