Relationship Manager

1 week ago

Canberra, Australia SalesHQ Full time

Employee Share Plan | Huge amount of employee benefits
- Paying up to 150K incl. Super + 15K car allowance + 15K bonus
- Base reviewed yearly

**The Company**:
With over 30 years in operation, this ASX listed organisation has become the largest employee benefits provider in Australia.

You will be working under one of this company's brands who have numerous long-standing relationships with clients across various industries.

With a fantastic reputation in market and one of the best known brands, you'll have access to a secure foundation with a huge amount of employee benefits.

**The Role**:
This role would suit a relationship manager who enjoys a sales element where you will not only be maintaining ongoing relationships, but also bringing on new business. This will be a 70 (AM) / 30 (BD) split with a huge focus on ensuring client retention and growth by establishing strong, long-term strategic alliances.

For the new business part of the role, you will be given leads from enquiries made online which are allocated to you.

You will also be managing the performance of the ACT and ensuring revenue targets are met, with your customers being those such as Government related, charity and smaller corporate clients.

This position is the glue between the client and the company with the aim to be regarded as a trusted business partner.

Your performance will be measured by strategic involvement with key clients, revenue generation via up-selling of additional services such as capped and exempt benefits and novated leasing, maintaining profitability via Client and Customer retention.

**Responsibilities**:

- **Relationship management** - maintain client confidence by developing strategic relationships, proactively manage client requirements to ensure high retention rate, conduct regular reviews, gain access to client employees to introduce new products, ensure customer experience is forefront of mind.
- **Sales **- Product and service up-sell.
- **Client Contact **- Provide quality service by understanding your clients individual needs.
- **Operational Delivery **- replacement planning, lease expiry management, data management, sales and education schedule, compliance.

**About you**:

- Minimum 3 years experience in an Account Management role. (You may come from an insurance, healthcare, finance or super background although it is not limited to these industries.)
- Someone who would fit this role would have sold a service vs a product
- Strong sales ability although more of an Account Manager.
- Ability to build strong relationships and rapport.
- Ability to work autonomously.

**Benefits**:

- WFH
- Strong remuneration - Paying up to 150K including super = 15K car allowance + approx. 15K bonus if you hit target
- Employee Share Plan
- Car allowance or Novated lease
- Financial Wellbeing program and advice
- Full training support (Internally and Externally)
- Discounts on Vehicles
- Career Development Framework
- Employee Assistance Program (EAP)
- Lifestyle Rewards Program
- Discounted Partner benefits
- Much much more.

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