Retail Customer Service Officer

2 weeks ago

Golden Square, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**
- Part time, 15 hours per week rostered between Monday and Friday after training is complete
- Extensive, supportive training on commencement, from Monday - Friday, a 5 hour shift daily for initial 8 weeks
- Pay rate $27.48 / hour increases to $29.37 / hour after approx. 3 months, + 12% Superannuation

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Customer Service Coordinator

    20 hours ago

    Golden Square, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Retail Team Member

    7 days ago

    Golden Square, Australia Ampol Full time

    Hi, we’re Ampol. We are powered by our people! As one of Australia’s largest convenience retailers, we’re committed to making life easier for our customers. Whether they’re fueling up, ducking in, or taking away, we’ve got their back. With a smile, a wave or a hello, we get our customers in and out with what they need. **Ampol Golden Square is...

  • Retail Team Member

    6 days ago

    Golden Square, Australia Ampol Full time

    Hi, we’re Ampol. **We are looking for casual Team Members who have good availability and can work various shifts at our Golden Square store.** As one of Australia’s largest convenience retailers, we’re committed to making life easier for our customers. Whether they’re fueling up, ducking in, or taking away, we’ve got their back. With a smile, a...

  • Sales Manager

    7 days ago

    Golden Square, Australia Lowes Petroleum Service Full time

    **Introduction**: At Lowes Petroleum, we're dedicated to building a Thriving Regional Australia. As one of the nation's largest and most trusted regional fuel and lubricant suppliers, we maintain our "country' ethos while expanding our reach across QLD, NSW, VIC & TAS. Our extensive network of bulk fuel and lubricant depots, delivery vehicles, and Retail...

  • Purchasing Officer

    19 hours ago

    Golden Square, Australia Metroid Electrical Engineering Full time

    Metroid Electrical Engineering is a progressive manufacturer of custom electrical control switchboards for a variety of industries. We are seeking a capable Purchasing Officer to work in with our Operations team to coordinate and execute all procurement activities. Great team culture, with a strong focus on systems and continuous improvement. **Key...

  • Casual Retail Assistant The Grove House

    7 days ago

    Golden Grove, Australia Global Retail Brands Full time

    Job Search | Login **Casual Retail Assistant | The Grove | HOUSE**: **Location**: THE GROVE (520) **Posted on**: 03 July 2025 - At House, we love cooking, dining and entertaining. If you’re as passionate about customers and homewares as we are, we want to hear from you!_ **The Company**: House is a part of Australia's largest privately owned and fastest...

  • Customer Service Officer

    2 weeks ago

    Golden Grove, Australia CSR Full time

    Customer Service Officer - Golden Grove, SA | Full Time Be the voice of CSR in a dynamic, customer-facing role Work with trusted building brands and deliver exceptional service Join a collaborative, down-to-earth team that values initiative and reliability **About the Role** You'll be part of CSR's Exteriors business unit, working closely with Sales,...

  • Retail: Casual Customer Service

    1 week ago

    Telstra Store Macarthur Square, Australia Telstra Full time $40,000 - $80,000 per year

    Employment TypeCasualClosing Date3 Sept :59pmJob TitleTelstra Retail: Casual Customer Service & Sales Consultant MACARTHUR SQUAREJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Store Manager

    7 hours ago

    Golden Square, Australia EG Group Full time

    **$65,500 Salary + Super + Bonus + Discounts**: - **Permanent Full-Time (40 Hours)**: - **Location: Golden Square, 3555** We are looking for a Full Time Store Manager in **Golden Square **to lead and develop your frontline team, through clear direction, customer focus and operating standards to drive store performance through sales, profit and...

  • Team Member

    2 days ago

    Golden Square, Australia EG Group Full time

    **Casual Employment**: - **Casual Pay Rate: $32.76 + Super + Discounts**: - **Location: Golden Square, 3555** We are currently looking for Team Members to join our frontline Fuel team at our **Golden Square 3555 **store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for more! **ABOUT THE ROLE** -...