Showroom Consultant

2 days ago

Alexandria, Australia Inject Full time

Monthly 1:1s and purpose-built online training platform
- Boutique Alexandria showroom, close to public transport
- Perfect start for an interior design student or graduate

**About CDK Stone**

CDK Stone is the one to beat in the premium natural stone arena. Importing high-quality natural slabs of marble, granite and travertine from the finest quarries worldwide, they’ve established themselves as an industry leader. For over forty years, they’ve been helping their clients’ child’s first memory of their grandma creating pasta together on a marble benchtop. Or that unforgettable negroni mixed on a travertine bar. It’s not just refreshing the kitchen or updating a bathroom. It’s assisting to decide on a work of art to last a lifetime.

**Why You Want to Work Here**
- Build on your studies and learn from industry leading professionals. CDK Stone have invested heavily in training and staff development with a custom-built online learning platform and monthly 1:1s with your manager.
- Each day you’ll be researching and talking about the latest design and colour trends, especially in kitchens and bathrooms. You’ll discuss what type of stone will suit your client’s tastes and project to help them complete their dream homes.
- Enjoy working alongside people who are proud of what they do. There is a real sense of teamwork and trust in one another from the top down.

**About You**
- You may have recently finished up studies in interior design or are interested in moving into the interior design space. You’re that person who is always rearranging their bedroom, loungeroom or creating new boards on Pinterest to suit your evolving tastes and trends.
- Alongside this interest in colours and textures, is your love for servicing customers. You possess a natural curiosity in what makes others tick, you find it easy to build rapport with people and love finding out more about the people you cross paths with.
- Whether it is your studies or just life in general, you always have a plan of attack for your day, week and month. Whether it’s a calendar, app or to do list others can count on you to complete tasks on time and always be on time.

**About the Role**

In our boutique showroom, you’ll add incredible value through:

- Greet and welcome customers into the showroom and showcase the range of stone slabs and tiles to an audience of architects, designers and high end retail clients.
- Ask appropriate and relevant questions to customers to understand their tastes, styles, ideas, budget, and timelines to provide a tailored selection of natural stone products
- Liaise with the project stakeholders on samples, quotes and lead times in order to provide specific, relevant, and up to date information on the product.
- Follow up with customers by calling them and gaining commitment they'll put the stone on hold through a deposit.
- Coordinating the payment and collection of stone with relevant trades such as builders and stonemasons
- Ensure the showroom is immaculately presented at all times, including replenishing brochures, restocking items, and tidying.

**Selection Criteria**

To be successful in this role, we’d love you to bring:

- Experience in customer service or sales
- An interest in interior design and architecture

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