Systems Analyst

5 days ago

Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time

**THE ROLE**

The Systems Analyst plays a key role in supporting the Social Services Regulator (SSR) towards data driven decision making and the delivery of robust systems, enabling our strategic direction and operational service delivery priorities.

This role is fast paced, requires strong attention to detail and forms part of the larger Business Transformation and Corporate Services branch (BTCS) and will contribute to key functions designed to:

- Design new systems or modify existing systems to meet business requirements, translating business needs into technical specifications.
- Troubleshoot technical issues related to SSR core systems
- Ensure systems are efficient, reliable, meet expectations and are secure
- Assist with drafting and formatting of ICT documentation
- Meet with project stakeholders to assess their needs and define system requirements, acceptance criteria and timelines
- Coordinate the delivery of training and information sessions for ICT projects and systems

**ACCOUNTABILITIES INCLUDE**
- Provide advice and input related to data and systems issues
- Administer user access to SSR's systems and provide technical support for users as required
- Perform regular access audits to ensure appropriate off boarding of users
- Analyse and provide advice on the quality, accuracy and relevance of data
- Develop data entry guidelines to support high quality data
- Contribute to the development of work instructions that include ICT system related tasks

**Please open the position description to read more.**

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

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