
Customer Service Coordinator
1 week ago
**About us**
You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training.
We’re proudly Australian-owned, with a long history of supporting customers to deliver major projects, and an exciting future focused on digital transformation, sustainability and growth.
At Coates, we understand that we’re nothing without great people. So, you don’t just work for us, we work for you. We’re here to support and equip you with great training and development, flexible work options and a positive team environment to help you build your career from the ground up or take it to the next level.
**Your new role awaits**:
Primarily based at Auburn, the Coates Customer Service Coordinators (Relief) perform a critical role within our branch teams by assisting customers with their equipment solutions.
- Coordinate daily operations - equipment deliveries, transfers, pick-ups, repairs & breakdowns.
- Contribute to the achievement of team KPI’s - customer loyalty, sales revenue, safety
- Complete a variety of branch administrative duties - generate hire schedules, invoicing etc
- Assisting multiple branches in Sydney metro
**About you**:
As well as your natural customer service skills and strong work ethic, you will ideally:
- Have a friendly and sociable personality
- Thrive in a fast-paced work environment
- Be a quick learner with a high level of attention to detail
- Have intermediate computer skills (MS Word, MS Excel)
- Be flexible and able to work from multiple branches as required
- Previous experience in a customer service role, and a genuine interest in helping others
- A proven ability to adapt to changing priorities and work conditions - _you enjoy working in a dynamic environment and can flex to meet shifting needs_
- Experience in or an interest in the construction/mining/engineering industries and a desire to learn about a diverse range of equipment solutions
**What you'll get in return**:
As part of our team, you’ll enjoy a range of perks and benefits including:
- Monday to Friday - 7am to 4pm
- Saturday work optional
- Competitive remuneration (because we value great work and believe it should be rewarded)
- Training and development to help build your career and equip you for success.
- Purchased extra leave program if you want some more time to do the things you love
- Discounted hire equipment so you can finally finish that home reno job
- Supportive and inclusive team culture that empowers you to do your best work
- Employee Assistance Program (EAP) for professional and confidential counselling and support
- Volunteering opportunities through the Coates Foundation so you can connect to your community
**Why Coates?**
At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. So, we’re proud to be implementing our second Reconciliation Action Plan (RAP) and working to continually improve gender representation and the development of our future female leaders via our annual LEAP program.
Safety always comes first at Coates. Our safety-driven processes and policies aim to ensure all stakeholders go to work and return home safely to their families and communities.
And to deliver on our wider people and planet responsibilities, we’re committed to achieving net-zero greenhouse gas emissions and supporting our national charities and local communities through the Coates Foundation.
**Ready to apply?**
Diversity and inclusion are at the heart of our culture. We’re committed to continually increasing the diversity of our workforce, including leadership levels. We actively encourage all people to apply.
**Coates. Equipped for you
-
Service & Inventory Coordinator
3 days ago
Clyde North, Victoria, Australia Gatekeeper Systems Australia Pty Ltd Full time $55,000 - $70,000 per yearGatekeeper Systems Australia Pty Ltd, a subsidiary of Gatekeeper Systems Inc, is a global leader in intelligent loss prevention and trolley management solutions for retailers. Due to continued business growth, the development of AI Facial Matching technologies, and the implementation of a new CRM system, we are looking for a dedicated Service & Inventory...
-
Sales & Customer Service Role
2 weeks ago
Clyde, Australia Acqua Bathrooms Full timeAcqua Bathrooms, a highly reputed bathroom company in Granville is seeking a full-time retail sales consultant. Acqua Bathrooms has sprung out from a family business that has been in the industry for over 20 years carrying on expert knowledge and competitive marketing. We are located very close to public transport and also have on-site parking...
-
Reddy Express Clyde Village
51 minutes ago
Clyde, Australia Viva Energy Australia Full timeReddy Express Clyde Village - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants - including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy...
-
Customer Service Team Member
7 days ago
Clyde North, Australia Bunnings Full time**Join us and experience Bunnings from the other side of the counter!** **What’s in it for you**when you’re part of our**team**: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few - Free standard OnePass membership - Access to over 100+ exclusive team member benefits across health, shopping,...
-
Full-Time Customer Service, Admin
2 days ago
Clyde North, Victoria, Australia BK's Learn to Swim Clyde North Full time $55,000 per yearFull-Time Customer Service, Admin & Learn to Swim InstructorBK's Learn to Swim – Clyde NorthLooking for a full-time role that's rewarding, varied, and makes a real difference?At BK's Learn to Swim Clyde North, we're passionate about teaching kids vital water safety skills while creating an exceptional experience for families. We're looking for a motivated...
-
Customer Service Receptionist- Clyde North
2 weeks ago
Clyde North, Australia Kingswim Full timeFlexible and fun, alongside a vibrant and supportive team - Lay the foundations of your career and learn valuable leadership skills - So much more than a job! - On-the-job training and skill development in a established and rapidly growing business - Balance your lifestyle with a vibrant and supportive team of people who care about you - Free access to YMCA...
-
Client Service Manager
7 days ago
Clyde, Australia Arcare Aged Care Full time**Client Services Manager** - Location - Arcare Clyde - Previous experience in aged care (commissioning) or a similar environment desired **About Arcare** As one of Australia’s leading aged care providers, we have 50 residences in QLD, NSW, and VIC, with more on the way! Our core focus is the relationship between residents, colleagues, and family...
-
Client Service Manager
2 days ago
Clyde, Victoria, Australia Arcare Aged Care Full time $90,000 - $120,000 per yearClient Services ManagerLocation- Arcare ClydePrevious experience in aged care (commissioning) or a similar environment desiredAbout ArcareAs one of Australia's leading aged care providers, we have 50 residences in QLD, NSW, and VIC, with more on the way Our core focus is the relationship between residents, colleagues, and family members, with our residents...
-
Administration/office Assistant
2 weeks ago
Clyde, Australia Invictus Disability Support Services Full time**Invictus Disability Support Services is a fast growing Supports and Care Services provider supporting clients in the community with a vision to contribute our part in making lives better under NDIS (National Disability Insurance Scheme) Practice Standards.** As a growing and expanding organisation, we have an exciting new job opening based in Clyde...
-
Customer Service Team Member
2 days ago
Clyde North Warehouse, Australia Bunnings Full time $104,000 - $130,878 per yearJoin us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work...