Customer Service Officer

3 days ago

Concord, Australia HR Ambassador Full time

HR Ambassador has been in the labour hire industry for the past 20 years. Our ability to exceed client expectations can be attributed to our focus in the warehouse, logistics and production industries.

Our client is a premium retail supplier of Australia's best coffee and tea products, trading for over 60 years. They are currently looking for an experienced **customer service representative **to provide essential backend support at their concord.

**What the role includes**:

- Provide Customer Service & Sales Support to existing and potential customers both External & Internal.
- To provide consistent and timely sales support for client's Coffee and associated products to new and existing customers.
- To effectively manage Customer related sales data to keep it current and accurate.
- Ensure accurate invoicing details are provided to retail and industrial customers.
- To provide customer Service support for web purchases.

**What you need**:

- Minimum 3 years Customer Service experience.
- Good written and oral communication skills.
- A proactive, personable, self-motivated team-player.
- Computer Literacy - Microsoft Office programs.
- Good problem solving and reasoning skill.
- Ability to multi-task and work under pressure.
- Good organization/time management skills.

If this sounds like you, APPLY now

**Job Types**: Full-time, Casual

**Salary**: $30.00 - $31.00 per hour

Schedule:

- Day shift

**Experience**:

- Inbound Calls: 1 year (preferred)
- Customer Service: 3 years (preferred)

Work Authorisation:

- Australia (preferred)

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