Field Service Technician

2 days ago

Perth, Australia Konica Minolta Business Solutions Australia Full time

About the role
We are currently looking for a customer focused Field Service Technician to join our WA team. Although your primary responsibilities will entail maintaining, installing and servicing Office Print devices, you will also be cross trained in additional devices and technology to provide relief support when required. This will be a hands-on role, providing technical diagnostic support for our range of print equipment and ancillary products with associated software & services solutions. We are looking for a person who can work collaboratively within a self-directed work team.

**Requirements**:
To be qualified for this position, ideally, your background and skills will comprise of the following:

- A strong technical aptitude, troubleshooting skills and professional approach, as well as a positive attitude in dealing with customers, are essential attributes for this role.
- Applicants must possess a strong mechanical/electrical aptitude, along with excellent communication and interpersonal skills.
- A proven track record of excellent customer service, ensuring to go above and beyond.
- Support other service teams during peak periods through upskilling and cross training opportunities.
- Ability to work autonomously, whilst keeping in contact with your team to ensure workload is consistent and transparent.

Who are we looking for?
- Demonstrated experience a similar role and/or network, IT and technical knowledge/understanding.
- Experience as an Office Print Technician as a minimum.
- Strong verbal and written communication skills.
- Strong customer service skills.
- Excellent organisation and time management skills.
- Current and valid Australian Driver’s Licence.
- Hold valid working rights in Australia.

**Benefits**:
What can KM offer you?
We’re proud to be Certified by Great Place To Work®, reflecting the commitment we make to building a positive, inclusive and empowering culture.
At Konica Minolta you will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.
Equal Opportunities
If you require any adjustments/assistance during the recruitment process, please reach out to
Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

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