Medical Receptionist

7 days ago


Penrith, Australia Penrith Specialist Services Full time

**Penrith Geriatric Specialist Service.**

**Job Description - Medical Receptionist**

We are a practice with a personel touch. We would welcome a well presented, hardworking, reliable, flexible, punctual medical receptionist, who is warm, empathetic, and friendly especially towards elderly patients.

**Essential Criteria**:

- Excellent interpersonal and communication skills
- Ability to work under supervision or independently / as part of a team
- Ability to multitask, prioritise, organise and work at a fast pace
- Demonstrated commitment to ongoing professional development
- Willingness to learn on the job
- Experience working as a receptionist or similar role in the past or experience working in a team
- Ability to use own initiative
- Demonstrated commitment to quality patient service

**Your responsibilities will include**:

- Open and Close clinic as per set procedure
- Greet patients and other callers in a professional and courteous manner
- Ensure the front desk is attended to at all times during operating hours, organise cover if you need to leave the desk
- Acknowledge and receive all incoming patients and process their details to the computer software.
- Manage patient expectations in terms of waiting times and inform of delays
- Make appointments for patients
- Accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and uploading of all documents.
- Check and update patient information on patient’s medical records, NOK / alternative contact information must be documented.
- Ensure GP referral letters are up to date for the claims.
- Advise patients on billing policies, complete bulk billing procedures, process payments and receipts, follow up on bad debts
- Organise Specialist referrals
- Manage daily incoming and outgoing mail, faxes, type and upload all relevant documents.
- Ensure medical records are managed confidentially and efficiently
- Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully
- Attend to patient enquiries, answer all telephone calls promptly in a professional and courteous manner, attend to the messages left from previous days and pass on any messages promptly to the appropriate person
- Photocopying, routine cleaning and stocking tasks.
- Keep work areas and consultation rooms tidy and in an orderly fashion including the clean-up of spills if necessary.
- Preparation of specialist consulting / clinic rooms. Ensure documents in consultation rooms are photocopied and filled in, ensure sufficient storage of required paperwork.
- At all times maintain the confidentiality of patient personal and financial information.
- Complete recalls.
- Support the day-to-day operations of the medical centre.
- Typing of letters and reports as requested
- Flexible to do any work-related ad-hoc or miscellaneous jobs as requested
- Experience using medical software is desirable.

having a Current Working with Children clearance and Current First Aid/CPR certificate are suggested

If you would like to become part of the team and meet the requirements and criteria above, please forward your resume, along with a cover letter addressing the selection criteria.

**Job Types**: probation 3-month in view of a permanent part time contract, renewal yearly basis

**Salary**: $21.00 per hour starting rate

Schedule: 16 hrs per week ; 8 hrs on Mondays and Wednesdays ( 8.30 am
- 5.30 pm )

Work Remotely: No

**Job Types**: Part-time, Permanent, Contract
Contract length: 12 months
Part-time hours: 16 per week

**Salary**: From $21.00 per hour

Schedule:

- Day shift

COVID-19 considerations:
COVID-19 considerations: Staff must be fully vaccinated or booked to be vaccinated soon, have surfaces sanitised and disinfected, adhere to NSW heath rules and regualtions

Work Location: In person



  • Penrith, Australia Smith Street Family Medical Practice Full time

    Smith Street Family Medical Practice is seeking a well experienced medical receptionist. We are a small medical centre with a solo practitioner (GP) located in South Penrith. **Essential** **Criteria**: - Must have minimum 2 years experience as a Medical Receptionist - Must have full knowledge and experience using Medical Director and Pracsoft software for...


  • Penrith, Australia Stafford St Medical Home Pty Ltd Full time

    Situated at the foot of the Blue Mountains in Penrith, in our brand-new purpose-built facility, be the face of this friendly, dynamic and supportive team as the Practice Receptionist, on a full time basis. **Main Responsibilities**: - Opening and closing the practice - Restocking consultation rooms - Greeting patients in a friendly and professional...


  • Penrith, Australia Penrith Specialist Centre Full time

    Medical receptionist casual 2 to 3 days a week 9 am to 4 pm Prior experience preferred Experience with medical software preferred **Job Type**: Casual Pay: $28.00 - $30.00 per hour Expected hours: 16 - 24 per week Schedule: - 8 hour shift **Experience**: - Medical admin: 1 year (required) - Customer service: 1 year (preferred) Work...


  • Penrith, Australia Myhealth Blacktown Westpoint Full time

    **WE ARE HIRING!** We are currently looking to hire a reliable receptionist to join our team 4 days a week and the possible Saturdays between 8:30am-5:30pm Prior experience is preferred Duties Include: Checking in patients Booking appointments Taking payments using Tyro system General cleaning of the practice Standard Reception duties **or** **APPLY...


  • Penrith, Australia Rooms with Style Full time

    **Part Time Medical Receptionist** - Long-term position career opportunities - Surgical - Penrith/Kingswood - Early June start - modern rooms - 3 days per week - Amazing team - Work close to home - Great culture - Urology - Gentu Does your customer service skills only come second to your attention to detail? Are you proud of your great work ethic? Would you...


  • South Penrith, Australia Southlands Family Doctors Full time

    We are seeking an enthusiastic, friendly and caring casual receptionist for our Medical Centre in South Penrith. You will be expected to: - Handle phones - Book patients into the system (Best practice) - Attend to patients needs/ queries - Attend to doctors requests. - Use of medical software (Best practice) - Medicare billing - Work cover and private...


  • Penrith, Australia Cranebrook doctors Full time

    We have an opportunity for an **Experienced** **Medical Receptionist** to join our team at Cranbrook doctors - **MUST BE AVAILABLE TO WORK WEEKENDS**_ We require an individual who is **highly motivated**, **enthusiastic** with a **"can do"** attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This will be a growing...

  • Medical Receptionist

    9 hours ago


    Penrith, Australia Cranebrook doctors Full time

    We have an opportunity for an **Experienced** **Medical Receptionist** to join our team at Cranbrook doctors We require an individual who is **highly motivated**, **enthusiastic** with a **"can do"** attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. This will be a growing practice so a bubbly personality is a must...


  • Penrith, Australia Rooms with Style Full time

    **Part-Time Medical Receptionist** - October commencement - 3 days per week - work/life balance - Work close to home - Brand new modern rooms - Lovely Urologist - Gentu medical software - Penrith - partially subsidised parking is available. Does your customer service skills only come second to your attention to detail? Do you love to work in a warm...


  • Penrith, Australia Brain and spine clinic Full time

    **Medical Receptionist in a Neurosurgeon's (Brain and Spine) Practice** **Medical Experience is a MUST** We are based in Penrith Monday to Friday 9-5pm, however other clinic location also include Chester Hill ( once a month ), Norwest ( once a fortnight ) and Penrith. There is a requirement for some travel to attend other clinic. You will be working closely...