917 - Medical Receptionist

2 days ago

Penrith, Australia Rooms with Style Full time

**Part Time Medical Receptionist**
- April commencement - 3 days per week - work/life balance
- Work close to home - Great culture - Lovely Urologist
- Gentu medical software - Penrith - on street parking

Do your customer service skills only come second to your attention to detail? Do you love to work in a warm empathetic environment? Then please read on.

**About Us**

We are an established Urologist private practice with a great supportive team. Our patients are lovely and the culture is warm and relaxed. We love coming to work and making a difference in our patient’s lives. There is free street parking 5 minutes from the practice. We are located in Penrith. Our team consists of a Surgeon, Practice Manager and a Medical Secretary.

**About you**

We are seeking a compassionate, empathetic, self-motivated and customer service-minded Medical Receptionist for a permanent Part-time role (Monday to Wednesday), if you have GP/Medical experience and want to upskill please apply. The successful applicant will be comfortable with the day-to-day requirements of a busy specialist practice and prides themselves in their attention to detail skills - and loves working with a great collaborative team.
- Experience using **Gentu** (or similar medical software programs)
- Excellent communication skills with a positive and friendly manner and can-do attitude
- Experience at a speciality Medical practice (or any Medical practice)
- Professional appearance and demeanour
- Ability to work independently with initiative and also love being part of a team
- Ability to work well under pressure and to multi-task in a busy environment
- Pride themselves on their attention to detail skills - and genuinely want to make a difference in our patient’s lives
- A genuine desire to be trained and upskilled to assist our practice
- Ability to cover leave (with notice)

**Responsibilities will include**:

- Welcoming patients into the practice in an efficient, friendly and courteous manner
- Assisting with consulting sessions and meet and greet along with our team
- Delivering exceptional customer service at all times - even an empathetic chat on the phone
- Scheduling and managing patient appointments including managing consulting sessions
- Collecting and entering patient details and administration services
- Answering phone calls and inquiries in a professional and friendly manner
- Performing general administrative duties such as scanning, faxing, mail sorting, filing and follow-up patient enquiries
- Patient billing and processing of payments
- Supporting and assisting the Clinicians and fellow administrative staff in a range of administration and ad-hoc tasks.

If this sounds like you, and you have the skills/experience required, we’d love to hear from you and discuss moving forward. Please upload your resume and cover letter and quote ref: 917.

**Hours/Days**:
**Days**: Monday to Wednesday (negotiable)

**Hours** 8:30 am till 4:30 pm

Appropriate remuneration based on skills and experience.

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Follow us on Instagram: RecruitmentatRWS.

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