Systems Analyst

**Position**: Systems Analyst
**Datacom Location**: Anywhere in Australia
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them to use the power of tech to innovate and grow.
About the Role (Your Why)
As a Systems Analyst at Datacom, you will play a crucial role in supporting and maintaining operating systems software. You’ll work closely with senior team members to ensure the performance, availability and reliability of systems hardware and software.
Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best
Please note that this role will require NV1 security clearances (you don't need to have now but you must be able to get them) and so the role is open for Australian citizens ONLY.
What You’ll Do
**The Systems Analyst is responsible for (but not limited to)**:

- Assisting senior team members under close supervision
- Monitoring the performance and availability of systems hardware and software
- Installing, testing and maintaining new or modified systems software
- Preparing documentation for use by Systems Design Programmers and Operations staff
- Analysing and rectifying operating systems problems
- Managing disk space to optimize system performance

We are a pretty agile company and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.
What You’ll Bring
- Previous solid experience in systems administration and to a lesser extent in programming
- Basic skills in the MVS/UNIX/Windows operating system or major sub-system
- Knowledge of various software and performance monitoring techniques
- Knowledge or understanding of most/all Citrix Technologies is desirable
- Ability to transform customer requirements into a technical solution and work according to deadlines
- Extensive experience and specialist skills in the configuration and maintenance of networking/communications infrastructure, including the ability to support a variety of technologies
- Strong analytical skills
- Ability to work on issues that impact design and selling success, or address future concepts, products or technologies.
- Advanced skills in an operating system (or combinations of) e.g., MVS/XA/SP/UNIX/VAX/AS400 and various database software and network systems
- Advanced skills in several of the programming languages used on site including Cobol, Assembler, CICS, PL/1 and SQL.
- Bachelor degree in Computer Science, technology or a related discipline
- ITIL V3 Foundation, Citrix Virtualization (CCA-V/CCP-V/CCEV), Citrix Networking (CCA-N/CCP-N), and/or Microsoft MCP, MCSE certifications are all desirable

Why Join Us Here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.