Pos Installation Technician

1 week ago

Woolloomooloo, Australia WHSmith Full time

**Seeking Skilled Installation Technician - Transform our stores with your technical expertise**:

- **_Enable the successful rollout of an exciting technology transformation project. _**:

- **_Opportunity to join a fast paced, global business during an exciting period of growth & transformation._**:

- **_Convenient office location in Woolloomooloo which is easily accessible by public transport._**

**About WHSmith Australia**:
WHSmith is a historic British retailer focusing on news, books and convenience, and we are proud to bring our expertise to our Australian operations. Our stores are located in some of the busiest and most exciting airports in the country, providing a dynamic and fast-paced work environment that is perfect for driven individuals who thrive on a challenge. Our company values are Value our People, Drive for Results, Customer Focus & Accountability. As such, we are looking for enthusiastic and energetic individuals who share our passion for delivering exceptional customer service and who are committed to helping our business grow and succeed.

**About the Position**:
We are looking for an experienced POS System Implementation Technician for an immediate start. Based in our Support Office in Sydney you will be responsible to for the roll out of the POS hardware across our store network (travel will be required). We are looking for a person who has passion and a self-learning attitude.

You will be part of the IT Helpdesk team that support our retail stores from end to end with any IT related issues.

**Duties & Responsibilities**:

- Manage the POS Installations across our national store network
- Windows support, configuration and installation of new POS
- Configure and coordinate changes on POS System post implementation
- 3rd party Technician management when required
- Eftpos Terminal support
- Strong customer orientation
- Ability to troubleshoot and assist with repairs of IT products
- Ensure asset register up to date

**About You**:

- Availability to travel to our store network on a weekly basis
- 3-5 years' experience in Point of Sales System Support
- IT background, Microsoft Certified Professional preferred.
- SharePoint and Exchange online experience.
- Strong problem-solving skills
- Excellent prioritising skills
- Passionate and enthusiastic about retail industry
- Ability to work in a challenging and constantly changing environment
- Autonomous and mature personality
- Networking experience, including Router configs and troubleshooting

**Our Commitment to Diversity and Inclusion**:

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