Claims Specialist

4 days ago

Mount Gravatt, Australia Coles Group Full time

**A new role = A new way to win together**:
You belong at Coles Group where we look ahead, have a plan, and are up for the challenge. We learn and grow by taking career-defining opportunities and this one may just be your next.

Claims Specialist - fixed term 10 month contract.

Based in Mt Gravatt QLD

**About the team**:
Coles Group Insurance protects our team members, customers, and business. We work across a variety of areas, from workers compensation to property insurance to public liability insurance. Our team offers strategic advice that guides decision making and helps our Group achieve its business outcomes.

As a national team, Coles Group Team Cover engages and collaborates across the entire Coles family to minimise the impact of workplace injury and help ensure our Team Members come home safely every day. In unfortunate cases of workplace accident or injury, we seek to support our Team Members, so they can concentrate on recovering and come back to work as soon as possible.

**About the opportunity**

As part of our diverse team based in Queensland, you will help make a positive difference to our injured Team Member’s lives every day and feel great satisfaction knowing your talent and hard work has an important purpose.

In the Claims Specialist - Workers Compensation role you will report to the Claims Team Manager and be responsible for effectively managing a claims portfolio. This is done in collaboration with key stakeholders, to achieve the optimum outcome of early sustainable return to work with reasonable claim costs.

**Your responsibilities**:

- Pro-actively manage a portfolio of workers compensation claims in accordance with state laws and policies to reduce the impact of workplace injury whilst ensuring that Injured Team Members receive their correct entitlements and are aware of their rights and responsibilities
- Facilitate a quick resolution of workers compensation claims with a strong focus on engagement between injured team members and the business to bring about understanding, collaboration and continuous improvement in claims management
- Co-ordinate and manage external service providers and gather information from internal stakeholders to effectively manage the claim.

***
**About you and your skills**:
To be successful in this position you will need a strong understanding of customer service, experience interfacing into customers in difficult situations and ideally some claims management experience of 1-2 years, preferably in workers compensation.

You will also need:

- Basic understanding of workers compensation claim management
- Excellent written and verbal communication skills
- Microsoft Office suite of products
- Electronic Information Management systems
- Claims Management Information systems
- A qualification or certification in a health or business-related field (highly desirable)

**Safer together**

Job ID: 74464

Employment Type: fixed term

  • Claims Specialist

    2 weeks ago

    Mount Gravatt, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Coles Group Insurance protects our team...

  • Claims Specialist

    2 weeks ago

    Mount Gravatt, Australia Coles Supermarkets Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: The Coles Group Self Insurance team protects...

  • Claims Specialist

    6 days ago

    Mount Gravatt, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Coles Group Insurance protects our team...

  • Claims Specialist

    1 week ago

    Mount Gravatt East, Queensland, Australia Coles Full time $80,000 - $100,000 per year

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact. About the team Coles Group Insurance protects our team members,...

  • Practice Manager

    2 weeks ago

    Upper Mount Gravatt, Australia MyPaeds Specialist Clinic Full time

    **Position Title**: Practice Manager **(Paediatric Outpatient Specialist Clinic +/- Allied Health services)** **Prerequisites**: - An experienced medical administrative officer who is able / willing to step up to the role of the Practice Manager to assist in the establishment of a brand new private Paediatric Service, ongoing practice management as well...

  • Senior Accident Repair Claims Specialist

    3 days ago

    Mount Morgan, Queensland, Australia beBeeRepair Full time $80,000 - $100,000

    About the RoleThis position offers an exciting opportunity to work in a dynamic industry as a Senior Accident Repair Claims Specialist.The primary goal of this role is to provide accurate and comprehensive quotes for accident repairs on vehicles. As a skilled professional, you will apply your knowledge of motor vehicles and computer skills while interacting...

  • Rehabilitation Specialist

    1 week ago

    Mount Gravatt, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Coles Group Insurance protects our team...

  • Equipment Maintenance Specialist

    22 hours ago

    Mount Thorley, Australia beBeeExcavator Full time $80,000 - $150,000

    Machine Operator and Repair SpecialistDeliver high-quality support to customers by ensuring their equipment operates at optimal levels.Key Responsibilities:Identify and rectify electrical, mechanical, and hydraulic faults on excavators.Contribute to major and minor services of site machines.Manage warranty claims and assist with site submissions.Conduct...

  • Senior Contract Specialist

    4 days ago

    Mount Isa, Queensland, Australia beBeeContract Full time $180,000 - $250,000

    Job DescriptionWe are seeking a skilled Senior Contract Specialist to join our team. As a key member of our legal and compliance department, you will play a critical role in managing liability across complex infrastructure projects.ResponsibilitiesAdvising on tenders, procurement, and project documentation.Drafting, reviewing, and negotiating construction,...

  • Ohs Advisor

    2 weeks ago

    Mount Lawley, Australia St John of God Health Care Full time

    St John of God Mount Lawley Hospital is situated on the banks of the Derbarl Yerrigan (Swan River). Established in 1937, the boutique facility provides leading surgical, medical and mental health care. It is also the largest non-government provider of rehabilitation services in Western Australia, with private and publicly funded services supported by a...