Tenancy Officer

6 days ago

Adelaide Region SA, Australia UnitingSA Full time

Founded in 1919, UnitingSA's 1,000+ employees and volunteers provide critical housing, aged care, and community services to over 12,000 South Australians each year, guided by respect, compassion, and justice.

**Role Overview**:
Join the UnitingSA Housing team as a Tenancy Officer. Report to the Manager, Tenancy Services, and ensure effective tenancy management across all areas from allocation to vacancy. Deliver high-level holistic tenancy support connecting the tenant with wrap-around services to maintain their housing. Drive efficient tenancy process management ensuring a quality service.

**Key Responsibilities**
- Provide clear, accurate, and consistent tenancy information to all.
- Stay updated on housing options for those in need.
- Source suitable tenants promptly for vacant properties.
- Manage leases, bonds, inspections, and more.
- Collaborate with stakeholders effectively.
- Work with colleagues to enhance policies and systems.
- Foster strong tenant and stakeholder relationships.
- Promote UnitingSA Housing internally and externally.
- Maintain the Single Housing Register.
- Keep tenant files and databases up to date.

**Skills & Experience**:

- Desirable: Prior tenancy/property management experience.
- Desirable: Proven experience in Community Services.
- Familiarity with current Residential Tenancy laws.
- Profound understanding of housing alternatives for those in need.
- Outstanding organisational and time-management skills.
- Exceptional communication and interpersonal abilities.
- Effective engagement with diverse backgrounds and complexities.
- Highly Desirable: Property Management qualifications.

**What we offer**:

- Salary packaging (which can add up to $15,900 in tax-free pay per year)
- A competitive salary in accordance with experience
- Work Laptop and mobile phone
- Work facilitated motor vehicle
- A strong commitment to your professional and personal development
- A comprehensive Employee Assistance Program
- Other perks, including discounted health insurance

For a confidential discussion, please contact Sunette le Roux, Manager Tenancy Services on 0461 524 969.

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