Disability Support Worker

**Organisation Background**:
Heart To Hold Foundation is privately owned company in South Australia that delivers support services to the participants of NDIS. Heart To Hold Foundation team share deep knowledge and passion for healthcare industry and are committed to providing valuable and relevant services that improve participants independence.

Heart To Hold Foundation vision is to provide leadership in communities to ensure people with disability fell included and are recognised for their abilities, culture and strengths.

We want to employ people who reflect the diversity of our participants to ensure we can support each individual need and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply

**JOB ROLE**:
The primary role of a Community Support Worker, also known as a personal support worker, is to provide assistance to individuals with physical, developmental or cognitive disabilities. Heart To Hold Foundation is committed to help participant perform basic hygiene tasks, such as bathing and brushing teeth, in addition to daily living tasks such as cooking, cleaning and doing laundry, transporting participants to therapy or doctor appointments and take them shopping and completing other chores.

Disability Support Workers plan, implement and review a person’s independence and quality of life by:

- Committing to social and society awareness of disability.
- Committing to recognise the person before the disability.
- Committing to with work with the person/s the achieve goals.
- Being proactive in the role to achieve personal & NDIS goals.
- Plan, implement and review individual programs.
- Providing both physical assistance and emotional support.
- Assisting people to perform daily activities and tasks.
- Facilitating and reviewing personal care and hygiene.
- Facilitating and reviewing Assistance of Medication Administration
- Facilitating and reviewing Positive Behaviour Management.
- Performing home based tasks such as food preparation and housework.
- Undertaking tasks outside the home such as shopping and appointments.
- Ensuring a varied program of social activities and community participation.
- Assisting to build self
- confidence and self-image.
- Building a network of friendships and improve relationships.
- Record, Document and Report.

**TEAM WORK**:

- Maintain effective communication with relevant others at all times
- Encourage people to develop individual and social skills through leisure options
- Contribute to and assist in the planning, implementation and evaluation of individual programs
- Develop and awareness and understanding of supporting participants with Disability who are in Care under the Guardianship of the Minister or Chief Executive and are supported by the National Disability Insurance Scheme

**Administration**:

- Evidence of case/progress notes and logbooks used appropriately and as directed by Better Life Care policies and procedure
- Evidence of site-specific emergency documentation used appropriately and as directed
- Completion of administration tasks.

**Decision Making**:

- As per Delegation of Authority document

**WORKPLACE HEALTH, SAFETY & WELFARE**:
All employees must:

- Adhere to policies and procedures and follow all reasonable instruction.
- Attend required training.
- Participate in safety risk assessments with supervising manager.
- Participate and assists in safety related investigations.
- Participate and / or assist with safety auditing.
- Actively support, report and contribute to hazard identification and the reduction of risks to health & safety.
- Report all hazards, incidents and near misses within appropriate timeframes.
- Protect own safety at work and avoid adversely affecting the health and safety of others through an act or omission at work.
- Use equipment supplied.

**Experience**:

- Experience working with people with disabilities
- Experience working with young people/children who are at risk
- Experience working with people with challenging behaviours
- Competent ability to use alternative communication skills such as signing

**Skills**:

- An interest in people and a commitment to helping others
- The ability to communicate clearly and sensitively with vulnerable people and their families
- Knowledge of the emotional and practical difficulties a client may face
- Good listening skills
- An empathetic approach to clients
- The ability to gain the trust of clients and their families and to build good relationships with vulnerable people
- The ability to carry out practical and domestic duties
- Good problem-solving abilities
- An organised, efficient and flexible approach to the job
- The ability to work independently and as part of a team
- A knowledge of changing standards and codes of conduct in the social care sector
- A commitment to equal opportunities
- Time management skills and the ability to meet the needs of several clients at one time
- A non-judgmental atti