Admin and Customer Service Roles

2 weeks ago

Brisbane, Australia Pace Appointments Full time

**Do you have a passion for delivering exceptional customer service and striving for excellent results?**

Pace Appointments partner with many local and state government teams for a range of Admin and Customer Service positions. If you have relevant experience in these fields and you are committed to providing exceptional customer service and business outcomes then please contact us today.

**The Roles**:
We currently have multiple positions for experienced administrators and customer service professionals across Brisbane and the surrounding suburbs. These roles cover a range of areas including:

- Providing customers with positive service experiences via call centre, customer service centres and/or electronic contacts
- Providing accurate and appropriate responses to enquiries and issues
- Compiling precise service requests for action by departments
- Ensuring compliance to policies, practices, procedures and service standards are exceeded
- Specialist administrative support to relevant teams
- Business support to wider area within legislative frameworks
- Demonstrated administrative or customer service skills
- An ability to work in a fast-paced environment receiving calls efficiently and professionally
- A self-motivated and conscientious nature with strong customer focus
- The ability to acquire knowledge of policies and practices and utilise computer and technology systems efficiently.
- A willingness to be a team player and contribute to a positive work environment
- Excellent written and verbal communication skills
- Excellent interpersonal skills

Previous government experience is not essential but may be highly regarded. To be considered for these roles please submit your resume today.

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