Customer Solutions Assistant Team Leader

4 days ago

Rouse Hill, Australia Vodafone Full time

Join a dynamic and supportive team environment who are passionate about what they do
- Put your health first with access to our wellbeing programs and discounted health insurance
- An exciting range of employee benefits

Are you passionate about making a difference? Do you love leading and being part of a team? You may have what it takes to join our amazing team

Our **Customer Solutions Assistant Team Leaders** are passionate, enthusiastic and driven, with a genuine love of people and technology. Working in one of the world’s largest Telecommunications companies, we aim to open all sorts of possibilities - not only for our customers, but for our people too.

In this role, you’ll partner with a store manager in leading the store daily, from assisting with merchandising and product launches to helping others meet and exceed sales objectives. You won’t be in this alone we offer amazing training experiences that will set you up for leadership success. You’ll gain valuable experience coaching and encouraging your team to give our customers personal experiences that count. You will need to have availability across 5 days on a 7-day rotating roster, including weekends, peak trade days and public holidays and be available to complete 4 days of virtual and in person training.

**What you offer**:

- You are a passionate customer advocate with the desire to be yourself when connecting and having fun with our customers
- Competitive drive and confidence to succeed in a fast-paced sales environment
- Excellent communication and leadership skills
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience is preferred
- The ability to collaborate with key stakeholders on initiatives beyond store walls
- Most importantly you will be a customer champion delivering great customer experiences, driving awareness of a customer centric culture

**What we offer**:

- Competitive salary package with uncapped earning potential and generous loading rates
- SIM plan with unlimited calls, texts and data - stay with us and never pay a phone bill again
- Access to wellbeing programs and exclusive discounts
- Additional leave benefits, include charity leave, thank you leave, additional ‘your’ leave and gender affirmation leave
- Training support: get the inside scoop on all the latest tech from brands like Apple and Samsung
- Exciting opportunities to further your career into a leadership role or head office position such as our ‘Future you’ program that supports the development of your skills and career aspirations

**_ To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident._**

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

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