Contact Centre Management Assistant

1 week ago

Wyong, Australia ING Full time

**Ready to take your career to the next level?**:
**Showcase your skills as ING's Contact Centre Management Assistant**:
We have an exciting opportunity within our Contact Centre for a passionate and highly organised **Management Assistant **based in **Wyong**

Additionally, you’ll be a key person in driving engagement activities to strengthen the team ways of working and making our Contact Centre a fun place to work

**What are you going to do? You will be**
- Conducting high-level diary & calendar management for the Customer Service Managers including, large volumes of meetings and adapting to changes to people, places and timing. This involves being one-step ahead of these changes and managing competing requests with ease and understanding.
- Liaising with internal and external stakeholders for suitable timings and meeting preparation as required.
- Attending the relevant forums, participating, creating & circulating meeting agendas, maintaining action registers & addressing outstanding issues with stakeholders.
- Support for IT, process & policy, facilities, new starter onboarding and any other ad hoc items as required.
- Coordinating and executing events for the Contact Centre in line with budget.

**What are we looking for? Someone who has**
- At least 12 months in their current role if internal.
- Demonstrated administration and support experience. Previous experience as an Executive Assistant, Personal Assistant or Admin assistant will be highly regarded.
- Excellent verbal written communication skills.
- Strong organisational and task management skills with a high level of attention to detail.
- A high level of discretion and confidentiality for all confidential matters.
- The ability to work autonomously and has the flexibility to adapt to change.
- The professional and presentation skills to communicate with senior stakeholders.

**What are the benefits for you?**
- Annual rest day - an extra day of leave
- Annual impact day - volunteer to have an impact on the community.
- Superannuation paid fortnightly - grow your super faster
- Encouraged work/life balance, with a flexible combination of work from home and work in office.
- Open, dynamic and supportive team environment.
- Employee Wellbeing Program so that you can be your “Best You.”
- Parental Leave of up to 14 weeks paid leave to eligible employees.
- Free onsite parking at our Wyong office.

**About Us**

At ING, we want to make life simpler and more worthwhile - for everyone who banks with us, for the people who work with us, and the community at large, too.

When you come to work at ING, you’re joining a modern and progressive team where individuality isn’t just accepted, it’s encouraged. You’ll be surrounded by people who are friendly, inclusive and respectful, who want you to reach your potential. It’s one of the many reasons we’re proud to be an Employer of Choice for Gender Equality.

We give people the freedom to take risks, stay curious and think differently, and seek new and better ways to make things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

  • Contact Centre Kyc Specialist

    2 weeks ago

    Wyong, Australia ING Full time

    **Use your prior banking and finance customer service experience**: **Monday - Friday Team, 8am-8pm shift team, NO weekends.**: Start your New Year off in a new role, based in our swanky Customer Care HQ in Wyong. We have multiple opportunities for passionate people to help our customers “Do their thing” based right here on the Central Coast! Our...

  • Contact Centre Performance Coach

    2 weeks ago

    Wyong, Australia ING Full time

    **Keen to move your career in a new direction?**: **Bring your passion for coaching and development to ING!**: It’s a fun and exciting time to look for your next opportunity at ING, and we are looking for a creative and motivated **Performance** Coach** to join our high performing **Contact Centre!** If you’re passionate about helping people grow and...

  • Contact Centre Relief Team Leader

    19 hours ago

    Wyong, Australia ING Full time

    **Flexible, motivated and looking for the next step in your career?**: **‘Do your thing’ as a Relief Team Leader**: We have an exciting opportunity available for an energetic and dynamic Relief Team Leader to develop and lead our high performing teams within Lending and Wealth. Come make your next career move with us! In this role, you’ll be providing...

  • Contact Centre Performance Coach

    1 week ago

    Wyong, Australia ING Full time

    **Keen to move your career in a new direction?**: **Bring your passion for coaching and development to ING!**: It’s a fun and exciting time to look for your next opportunity at ING, and we are looking for a creative and motivated **Performance** **Coach** to join our high performing **Contact Centre!** If you’re passionate about helping people grow and...

  • Team Leader, Contact Centre

    2 weeks ago

    Wyong, Australia ING Full time

    **Are you a passionate people and customer focused leader?**: *** Come and “Do Your Thing” closer to home!**: We have an exciting opportunity available for an energetic and dynamic **Team Leader **to develop and lead one of our high performing teams in our swanky **Wyong Customer Care HQ**. Come make your next career move with us! In this role, you'll...

  • Central Coast Veteran Wellbeing Centre Manager

    2 weeks ago

    Wyong, Australia RSL LifeCare Full time

    RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our vision to create proud communities, living their best lives. We are dedicated to helping all individuals under our care thrive, every day. We're looking for a Wellbeing Centre Manager to lead our new Centre...

  • Administration Officer

    6 hours ago

    Wyong, Australia The Beach Early Learning Centre Wyong Full time

    **Welcome to The Beach Early Learning Centre Wyong.** We are a purpose built and vibrant Early Childhood Education Centre offering 58 places. What makes us special? We strive to promote a child-driven approach to early learning that fosters individuality. We are fun-loving educators who have a passion for lasting connections. This position is a great...

  • Cert 3 Traineeship in Childcare

    7 hours ago

    Wyong, Australia North Wyong Early Learning Centre Full time

    North Wyong Early Learning Centre is a 90 place privately owned and operated childcare centre on the Central Coast. We have a position available for a Full Time Trainee to join our professional team while studying and working. All our staff and management have wonderful experience in children's services and all are highly qualified. Our Trainee position is...

  • Early Childhood Certificate Iii Trainee Required

    2 days ago

    Wyong, Australia The Beach Early Learning Centre Wyong Full time

    **About our Centre** Welcome to The Beach Early Learning Centre Wyong! We are a Holistic and vibrant Early Childhood Education Centre. Our goal is to create a new pathway for individuals wanting to commence a career as an early childhood educator. Are you passionate, reliable and want to grow as an early childhood educator alongside a team of passionate...

  • Early Childhood Educator

    1 week ago

    Wyong, Australia The Beach Early Learning Centre Wyong Full time

    **About our Centre** Welcome to The Beach Early Learning Centre Wyong. We are a holistic, vibrant child care centre offering 58 places. What makes us special? We strive to promote a child-driven approach to early learning that fosters individuality. **What we need** We are in need for casual Early Childhood Educators - Cert III and Diploma...