Technology Trainer

2 weeks ago

Sydney, Australia Excolo Full time

Training MS O365, SharePoint, and other corporate systems
- Open to Sydney, Brisbane, & Melbourne
- Permanent Uplifting Career Opportunity

Ready to take your technical support & analysis skills to the next level? Look no further We're seeking a talented individual to join a Global Professional Services organisation as a Technology Trainer. You will become a key player in delivering cutting-edge IT training to staff across the Asia Pacific region.

If you have a passion for training and a background in either Technical Support, Systems Analysis, this is the perfect opportunity for you to showcase your expertise and drive the success of the technology projects.
- Permanent Uplifting Career Opportunity
- Training MS O365, SharePoint, and other corporate systems

**What you will have the opportunity to do**:

- Updating and maintaining the existing IT training materials (e.g. course outlines, e-learning modules, quick reference guides, video tutorials)
- Plan and deliver technology training for projects in collaboration with project managers and other stakeholders
- Coordinate IT inductions for new joiners with local HR teams
- Respond to technology queries from staff globally
- Administer the LMS, upload approved self-serve IT training materials and identify improvement opportunities
- Drive consistency of IT training process and content globally with other IT training team members

**Skills and Experience**:

- Delivering instructor-led training on Windows 10, Office 365, Microsoft Teams, and SharePoint Online
- Strong knowledge of Word 365 and PowerPoint 365 for presentation
- Experience creating e-learning courses for end-user self-service
- Familiarity with computer screen capture video creation tools and LMS tools
- Project performance reporting experience and awareness of project planning practices
- Desirable experience delivering instructor-led training of tech systems
- Desired qualifications: Microsoft Office Specialist (MOS) Master, CompTIA Certified Technical Trainer (CTT+), Microsoft Certified Trainer, LPI Certified Online Learning Facilitator (COLF)

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