Front of House

3 days ago

Wagga Wagga, Australia The Charles Full time

We're looking for an enthusiastic and experienced Front of House (FOH) team members to join our dynamic team at The Charles Boutique Hotel and Dining in Wagga Wagga, NSW. As an FOH team member, you will play a crucial role in providing exceptional customer service and creating a memorable dining experience for our guests.

**Key Responsibilities**
- Welcoming and greeting guests in a warm and friendly manner
- Assisting guests with menu selections and making recommendations
- Efficiently taking orders and relaying them to the kitchen
- Ensuring prompt and attentive table service
- Maintaining a clean and organised dining area
- Handling cash and processing payments
- Adhering to all health, safety and hygiene standards
- Providing a high level of customer service and responding to guest inquiries or concerns
- Customer Service to our inhouse guests

**What We're Looking For**
- Previous experience in a similar front of house or customer service role, preferably in the hospitality industry
- Strong communication and interpersonal skills
- Ability to work well in a team and contribute to a positive work environment
- Attention to detail and a commitment to providing exceptional customer service
- Flexibility to work a variety of shifts, including evenings, weekends and public holidays
- Knowledge of food and beverage service best practices
- Passion for the hospitality industry and a desire to be part of a thriving, vibrant workplace

**What We Offer**

At The Charles Boutique Hotel and Dining, we are committed to providing a supportive and rewarding work environment. As a member of our team, you can expect:

- Competitive casual hourly rate
- Discounted meals and accommodation
- Opportunities for career development and training
- A vibrant and collaborative team culture
- Flexible scheduling to accommodate work-life balance

**About Us**

The Charles Boutique Hotel and Dining is a premier hospitality establishment located in the heart of Wagga Wagga, NSW. We pride ourselves on providing exceptional service and unique dining experiences for our guests. Our team is dedicated to creating a warm and welcoming atmosphere, and we are committed to the growth and development of our employees.

**Job Types**: Full-time, Part-time, Casual

Pay: $31.00 - $48.00 per hour

Expected hours: 10 - 38 per week

Work Authorisation:

- Australia (required)

Work Location: In person

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