Inbound Sales Consultant

3 days ago

Macquarie Park, Australia Catholic Healthcare Full time

Discover a career where care goes both ways
- Based in Macquarie Park, short walk from Metro Station + WFH Options
- 7 extra days off per year + Not for Profit Salary Packaging + Fitness Passport
- Phone based, inbound sales - Triage new business leads

Exciting things are happening at Catholic Healthcare We’ve grown to 5500+ employees and we’re celebrating our 30th year of providing care in 2024. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.
Opportunity for an experienced and customer centric operator to support potential new clients to navigate their Aged Care journey.
Reporting to the Team Leader, Inbound Sales Enquiry, in this phone-based position within a small call centre, you will manage enquiries from prospective clients and their families approaching aged care for the first time, liaise with referrers and other external and internal stakeholders. For our new potential clients and their families, this can be a nerve racking and sometimes overwhelming time in their lives, your patient, empathetic yet diligent and proactive approach together with your exceptional customer service and communication skills, will assist in your success.
Your confident phone manor and solution-focussed mindset will assist you to triage and qualify leads, understand the needs of our customer and provide comprehensive and timely information in addition to gaining agreement to proceed with interest in Catholic Healthcare as their provider. You will manage the leads database in CRM to ensure all enquires are actioned and responded to in a timely manner and build and maintain strong internal and external relationships with key stakeholders.
To be considered for this position it is essential that you can type accurate detailed records and navigate multiple data bases whilst talking on the phone. In addition to;
- Previous experience in a similar customer service position
- Excellent interpersonal and communication skills, both verbal and written
- Demonstrated ability to effectively convey information, influence stakeholders, and build rapport with customers.
- Strong problem-solving and conflict resolution abilities, with a customer-centric mindset
- Ability to handle challenging situations with diplomacy and empathy
- Ability to collaborate effectively with cross-functional teams and stakeholders at all levels of the organisation
- Flexibility and adaptability to accommodate changing customer needs and business requirements
- Willingness to obtain a police Check

What we can offer you as an employee of Catholic Healthcare
- Not-for-profit tax benefits - pay less tax
- Fitness Passport - discounted gym benefits
- Paid Parental leave
- Paid Family leave, additional days off each year
- Long Service leave after 5 years
- A values-based organisation that welcomes applicants from all faiths and backgrounds

If you’re looking for a role where you can make a positive impact in a rewarding organisation like ours, we’d love to hear from you.
Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch.

  • Inbound Customer Service

    2 weeks ago

    Macquarie Park, Australia Catholic Healthcare Full time

    Discover a career where care goes both ways! - Based in Macquarie Park, short walk from Metro Station + WFH Options - 7 extra days off per year + Not for Profit Salary Packaging + Fitness Passport - Phone based, inbound sales - Triage new business leads - Rewarding opportunity to provide consultative advice - warm leads! Exciting things are happening at...

  • Inbound Sales

    7 days ago

    Macquarie Park NSW, Australia Kennards Self Storage Full time $60,000 - $80,000 per year

    Warning: May Lead to a Fun and Rewarding CareerJoin Australia's #1 Family in Self StorageUncapped earning potential with attractive KPI's tied to performanceRecognition for success in a culture that celebrates achievementFun and rewarding workplace that makes every day enjoyableComprehensive training and development to support growthGenerous staff discounts...

  • Inbound Sales

    2 weeks ago

    Macquarie Park, New South Wales, Australia Kennards Self Storage Full time $40,000 - $80,000 per year

    Warning: May Lead to a Fun and Rewarding CareerJoin Australia's #1 Family in Self StorageUncapped earning potential with attractive KPI's tied to performanceRecognition for success in a culture that celebrates achievementFun and rewarding workplace that makes every day enjoyableComprehensive training and development to support growthGenerous staff discounts...

  • Inbound Sales

    7 days ago

    Macquarie Park, New South Wales, Australia Kennards Self Storage Full time $60,000 - $80,000 per year

    Warning: May Lead to a Fun and Rewarding CareerJoin Australia's #1 Family in Self StorageUncapped earning potential with attractive KPI's tied to performanceRecognition for success in a culture that celebrates achievementFun and rewarding workplace that makes every day enjoyableComprehensive training and development to support growthGenerous staff discounts...

  • Real Estate Sales Consultant

    5 days ago

    Macquarie Park, Australia Better Life Property Group Full time

    **Property Sales Consultant** All you need to do is have an outstanding ability to create relationships with people and sell the services. You can expect to be a very successful Property Sales Consultant! No experience required. We provide full training, support, the systems etc. Better Life Property Group (BLPG) is Local Real Estate (selling exsiting...

  • Internal Sales Consultant

    2 weeks ago

    Noble Park, Australia Comfab Products Full time

    Comfab Products is a leading manufacturer and distributor of access panels to builders, contractors and wholesalers in the construction industry. With a reputation for excellence and a commitment to innovation, we pride ourselves on delivering quality products alongside customer service that meets and exceeds our clients' expectations. Are you a dynamic and...

  • Pre-sales Consultant/ Solution Architect

    3 days ago

    Macquarie Park, Australia Tech Data Full time

    As the world's largest IT distributor, our culture and work environment has very much a local Australian feel. We now have a great opportunity for a Pre-Sales Consultant/ Solutions Architect to work within our Cybersecurity business unit. In this role, you will support the sales organization in building and maintaining an active customer base and...

  • Pre-sales Consultant/ Solution Architect

    2 days ago

    Macquarie Park, Australia Tech Data Full time

    As one of the world's largest IT distributors, we are always on the lookout for great talent to join our organisation when opportunities are available. In joining our dynamic organisation, you will be a part of our great local Australian culture that embraces diversity, inclusion and a very focused team. We now have a great opportunity for a Pre-Sales...

  • Sales Development Representative

    3 days ago

    Macquarie Park, Australia ShiftCare Full time

    **Join the ShiftCare Revolution: We are hiring a Sales Development Representative!** Are you ready to catapult your career to new heights? ShiftCare, the trailblazing software provider, is on the lookout for a dynamic Sales Development Representative to join our unstoppable team. **Why ShiftCare?** ShiftCare is not just a workplace; it's a commitment to...

  • Sales Consultant, Residential Aged Care

    2 days ago

    Macquarie Park, Australia Catholic Healthcare Full time

    **Job Description**: Sales Consultant, Residential Aged Care - Phone based. - Macquarie Park, 10min walk from Metro Station + WFH Options - NFP Salary Packaging benefits + 7 additional leave days per year! - Rewarding role in a growth industry - Leading Aged Care Provider If you’re looking for a rewarding phone based sales position where you can close the...