Inbound Sales Consultant

2 weeks ago


Macquarie Park, Australia Catholic Healthcare Full time

Discover a career where care goes both ways
- Based in Macquarie Park, short walk from Metro Station + WFH Options
- 7 extra days off per year + Not for Profit Salary Packaging + Fitness Passport
- Phone based, inbound sales - Triage new business leads

Exciting things are happening at Catholic Healthcare We’ve grown to 5500+ employees and we’re celebrating our 30th year of providing care in 2024. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.
Opportunity for an experienced and customer centric operator to support potential new clients to navigate their Aged Care journey.
Reporting to the Team Leader, Inbound Sales Enquiry, in this phone-based position within a small call centre, you will manage enquiries from prospective clients and their families approaching aged care for the first time, liaise with referrers and other external and internal stakeholders. For our new potential clients and their families, this can be a nerve racking and sometimes overwhelming time in their lives, your patient, empathetic yet diligent and proactive approach together with your exceptional customer service and communication skills, will assist in your success.
Your confident phone manor and solution-focussed mindset will assist you to triage and qualify leads, understand the needs of our customer and provide comprehensive and timely information in addition to gaining agreement to proceed with interest in Catholic Healthcare as their provider. You will manage the leads database in CRM to ensure all enquires are actioned and responded to in a timely manner and build and maintain strong internal and external relationships with key stakeholders.
To be considered for this position it is essential that you can type accurate detailed records and navigate multiple data bases whilst talking on the phone. In addition to;
- Previous experience in a similar customer service position
- Excellent interpersonal and communication skills, both verbal and written
- Demonstrated ability to effectively convey information, influence stakeholders, and build rapport with customers.
- Strong problem-solving and conflict resolution abilities, with a customer-centric mindset
- Ability to handle challenging situations with diplomacy and empathy
- Ability to collaborate effectively with cross-functional teams and stakeholders at all levels of the organisation
- Flexibility and adaptability to accommodate changing customer needs and business requirements
- Willingness to obtain a police Check

What we can offer you as an employee of Catholic Healthcare
- Not-for-profit tax benefits - pay less tax
- Fitness Passport - discounted gym benefits
- Paid Parental leave
- Paid Family leave, additional days off each year
- Long Service leave after 5 years
- A values-based organisation that welcomes applicants from all faiths and backgrounds

If you’re looking for a role where you can make a positive impact in a rewarding organisation like ours, we’d love to hear from you.
Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch.



  • Macquarie Park, Australia Catholic Healthcare Full time

    Discover a career where care goes both ways! - Based in Macquarie Park, short walk from Metro Station + WFH Options - 7 extra days off per year + Not for Profit Salary Packaging + Fitness Passport - Phone based, inbound sales - Triage new business leads - Rewarding opportunity to provide consultative advice - warm leads! Exciting things are happening at...

  • Internal Sales

    3 days ago


    Wetherill Park, Australia ABBE Full time

    **Abbe, we are more than just a job** We are a family group of companies, where for over three decades our innovative solutions and exceptional customer service has made us a leading player in the corrugated cardboard and packaging industry. What truly sets us apart is our workforce of talented individuals who come together to exceed expectations on a...


  • Macquarie Park, Australia Nick Scali Furniture Full time

    **Nick Scali Furniture **is seeking a self-motivated and efficient **Online Furniture Sales Consultant **to work in with our team at the Macquarie Park Head Office.** Nick Scali **is one of Australia's leading furniture retailers and has experienced significant growth in the last 12 months in their Online & E-Commerce team. People are spending more time...

  • Inbound Sales

    6 days ago


    Condell Park, Australia BSA Group Aust Full time

    **About the Role**: We are looking for an experienced, motivated and customer-focused Inbound Sales & Customer Service Representative to join our team in Condell Park, NSW. In this role, you will be the first point of contact for customers, handling inbound sales inquiries, order processing, and customer support. If you have a passion for helping customers,...


  • Macquarie Park, Australia Metcash Full time

    Our network of family-owned businesses are taking on the competition, and our Marketing, Creative and Communications Team help put them on the map. They use data-driven insights to understand what customers truly want, working with local retailers to deliver personalised solutions that make a difference. As the Inbound Digital Marketing Manager will execute...


  • Norwest Business Park, Australia Alexander Appointments Full time

    $60,000 + Super + uncapped commissions | Amazing benefits! - Norwest + Remote Work from-home opportunity - Permanent Role with an amazing incentive package **Inbound Sales Officers - Insurance** - **$60,000 + Super + uncapped commissions | Amazing benefits!**: - **Norwest + Remote Work from-home opportunity**: - **Permanent Role with an amazing incentive...


  • Regents Park, Australia Maggie Beer Holdings Full time

    **Close to Public Transport & Parking Onsite**: - **Monday to Friday**: - **Employee Discount on all products** Our purpose is to create premium, innovative, and memorable food, beverage, and gifting products of the highest quality, while staying true to our values of being passionate, nimble, ambitious, inclusive, and community focused. We are looking...


  • Macquarie Park, Australia Tech Data Full time

    As the world's largest IT distributor, our culture and work environment has very much a local Australian feel. We now have a great opportunity for a Security Pre-Sales Consultant/ Solutions Architect to work within our Cybersecurity team. In this role, you will provide technical expertise across multiple security domains, supporting our partners and...


  • Macquarie Park, Australia Tech Data Full time

    As the world's largest IT distributor, our culture and work environment has very much a local Australian feel. We now have a great opportunity for a **Security**Pre-Sales Consultant/ Solutions Architect to work within our Cybersecurity team. In this role, you will provide technical expertise across multiple security domains, supporting our partners and...


  • Macquarie Park, Australia Tech Data Full time

    As the world's largest IT distributor, our culture and work environment has very much a local Australian feel. We now have a great opportunity for a Pre-Sales Consultant/ Solutions Architect to work within our Cybersecurity business unit. In this role, you will support the sales organization in building and maintaining an active customer base and...