Service Advisor

7 days ago

Wollongong, Australia Tynan Motors Full time

**About Tynan Motors**:
Tynan Motors, one of Australia's largest and most respected Motor Groups has been established in Australia for over 50 years. We are a multi-franchise dealership and Service Centre representing a growing portfolio of brands including; Mercedes-Benz, Subaru, Hyundai, Mitsubishi, Suzuki, Chrysler/Jeep/Dodge, Kia, LDV/RAM, MG and we have most recently acquired Renault We proudly employ over 350 dedicated and professional staff across a vast variety of departments and locations covering the Sutherland Shire and Illawarra Region. The opportunities to join our vast team are endless as our company continues to expand; we are always seeking new and motivated individuals to join our team

**About the role**:
We're looking for an energetic customer focused individual to join our busy Automotive Service Department based in Wollongong. Automotive experience is not necessary (although preferred)
- what we are looking for is someone who wants to put their customer service experience into a full time role with great career potential with a STARTING OTE of $85,000-$100,000

This is a full time role; _Monday to Friday 7:30am to 5pm._

**What will a day look like?**
- Open from 7:30 you will meet and greet customers as part of our "Driveway service" in a casual setting (no suits and tie here).
- You will confirm booking details, providing general advice and support in identifying what repairs/maintenance needs to be done.
- Liaise between workshop and customer for any repairs, sales or warranty operations required.
- Cost/invoice paperwork for each customer.
- Overall; establish and develop effective customer relationships

**About you**:

- Previous experience as a service advisor within the automotive industry
- You will be passionate about delivering exceptional customer service to our customers
- You will thrive in a busy, high volume environment
- You will have sound computer experience with the ability to learn new systems
- You will have a can do approach where no task is too hard
- You have the ability to build rapport with our valued customers
- You will have a good understanding of the automotive industry and be mechanically minded
- A passion for consumer sales with proven results
- Current NSW Driver’s License

**Why Tynan Motors?**
- **Paid Birthday Leave** Have your birthday day off paid
- **Loyalty Leave**:

- we reward loyalty with additional paid days off
- A forever growing friendly family run business with over 350 staff - the opportunities are endless
- Gain exposure to multiple automotive brands
- Monday to Friday position
- Make a change & make your mark on our growing service department
- Work with a fun, supportive team with a management structure that encourages progression.

Ability to commute/relocate:

- WOLLONGONG, NSW 2500: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your pay expectation? (base annual salary)

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- NSW Driver's License (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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