Workforce Planner

2 weeks ago

Sydney, Australia Heinemann Full time

For our Corporate Office located at Syndey International Airport we are looking for a Workforce Planner.
- The Workforce Planner is responsible for the short and long term planning and intra-day management of service levels and all employees within the Retail Area. The output will consist of detailed workforce planning/rosters, accurate reporting, real time management and timely, quality activity, enabling optimal resource utilisation, and consistent customer satisfaction on the floor.**Workforce Planner**

Your new job includes
- Real time management of resources - receive and action requests for personnel by management/suppliers
- Rostering including leave requests and unplanned absences
- Accurate maintenance of rosters and database
- Coordinate rosters and conduct shift confirmation, publish rosters in a timely manner
- Deliver monthly reports
- Ensure any adjustment of timesheets are processed and liaise with the payroll service to ensure the data sent for the pay cycle are correct
- Proactively identify staffing vacancies to determine the requirement for additional resources or the reallocation of rostered staff in order to meet forecasted customer volume and overall requirementsWhat you should bring along
- Previous experience in workforce planning in a retail environment
- Have an extensive understanding of employee relations and interpreting retail employment legislation and Enterprise Agreements
- Strong ability to build relationships within the business and manage and influence stakeholders effectively
- Experience working with and managing time and attendance software e.g. Tambla, Kronos.
- Experience in producing reports and analysing data within a retail environment
- Friendly and professional communication, interpersonal and customer focused
- Strong administrative computer skills including advanced skills in Microsoft Excel
- Strong time management skills, being able to multi-task and prioritise workload

What you can be excited about

Attractive employee discounts

Subsidised parking

Team events

Flexible working hours

Active feedback culture

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