Intake Caseworker

**About the role**:
This is a full-time 6-month contract opportunity located in Wyong NSW. Starting base annual salary of $79,823 to $87,169 negotiable based on experience, plus super, plus access to generous salary packaging options.
**About Uniting**:
When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.
We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.
Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.
Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders - past, present, and emerging - and to all First Peoples on whose lands we live and work.
Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.
**About the opportunity**:
Based at our Doorways Hub in Wyong, this is your chance to walk alongside people at risk of or experiencing homelessness, helping them take the first steps towards stability and safety.
As our Intake Caseworker, you’ll be the warm, welcoming presence at our drop-in-centre - responding to walk-ins, conducting intake assessments, and providing essential casework support. You’ll also assist clients in navigating housing options, connecting with services, and regaining a sense of direction and hope.
You’ll also support our Reconnecting Adolescents and Parents Program, handling intakes - mostly over the phone and guiding families through challenges with care and compassion.
No two days are ever the same, and every day, you’ll know your presence matters.
Your Qualifications & Experience
- Diploma of Community Services or related field
- 2 + years’ experience supporting vulnerable young people and/or families in intake or community support roles
- A commitment to working respectfully with people from all backgrounds
- Confidence juggling multiple tasks in a dynamic setting
- Strong communication, empathy, and problem-solving skills
- Current driver’s licence and current NSW WWCC

Benefits and culture
Working to inspire people, enliven communities and confront injustice brings its own rewards, but there’s more.
- Welcoming you exactly as you are
- Starting base annual salary of $79,823 to $87,169 negotiable based on experience plus super
- Access to generous salary packaging options as well as access to Uniting’s URewards retail partner program.
- Wellbeing programs and access to fitness passport
- Career development opportunities such as training, education.
- Amazing workplace culture

**Closing date**: 11:55pm, Sunday 13th July 2025