Creative Operations Manager

Challenge yourself to be part of Qantas’ high performing Creative and Content Team creating inspirational, innovative and highly engaging communications for our customers- Take pride in working with one of one of Australia’s most recognised and successful brands- 12 month contract based at our Mascot Campus

Our customer comes first. We’re constantly challenging ourselves to optimise our customer experience and work hard to connect and build trust.

Our high-performance culture is one you’re encouraged to embrace. It’s an environment where everyone stands out, where people are held accountable, and where expectations are designed to be met. We’ve taken care to build a culture where we’re challenged, supported and motivated to push the boundaries of what’s possible.

Working within the Creative Content team, in your role as a Creative Operations Manager you will be the key business contact for Creative Agency partners and managing the operations across the Studio Content team, focusing on driving efficiencies and value to the business. The role will manage the prioritisation and workflow for the creative agencies and Studio Content team, as well as supporting Creative Agency partners and studio with pre-production and execution.

This role will act as a business partner to marketing teams and other relevant business units, leading each project from briefing through to execution of deliverables for campaigns that require significant design, video or photography production.

You are a confident and innovative team player who loves to collaborate, and understands the importance of operational efficiencies. A self-starter who continually works on your own professional development to ensure that your knowledge and skills are up to date.

You’ll have:
- Minimum 10 years’ experience in relevant role(s) including production, marketing and creative agencies.- A proven track record of process improvement for efficiencies in a large marketing/production organisation.- Intimate understanding of production process across video, photography and design to drive creative resources to effective output.- Strategic business acumen with a results driven attitude.- Strong people leadership skills with experience driving high performing teams.- Exceptional project management skills; including workflow process management, planning, resource and budget management and time management skills.- Superior stakeholder management skills including effective use of negotiation to affect positive business outcomes.- Strong communication skills, with an ability to manage stakeholders of varying levels of creative expertise and experience through complex processes and engagements.- Capability to deliver creative and innovative solutions to business challenges.- Ability to rapidly learn and adjust to new concepts, technologies and capabilities.- A pro-active and can-do attitude, passion for travel and a proven track record in creating effective and engaging customer communications.- Ability to think ‘big-picture’, be innovative and actively participate in team brainstorming and ideations.- Work well under pressure of tight deadlines and across multiple projects.
- Why Qantas?_
- You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully._
- There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless._
- The Qantas employee benefits program offers amazing benefits that extend well beyond travel._
- _ We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays._
- _ We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees._
- _ We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships._
- _ We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental h