Administration Officer

3 days ago

Alexandra, Australia Menzies Support Services Full time

Menzies Support Services is a local not-for-profit organisation with a 40 year history providing individualised, person-centred supports to people living in Murrindindi.

**ADMINISTRATION OFFICER - FIXED TERM 3 MONTH CONTRACT**

Part time 3 days per week, or equivalent hours negotiable

**Are you a dynamic administative assistant with great organisation skills?**

**Position Scope**

The primary function of this role is to ensure a high level of administration support is provided to internal and applicable external stakeholders, included but not limited to the CEO and the Menzies administration team.

**Key Responsibilities and Duties**
- Maintain a positive work culture using a solutions-based approach.
- Maintain confidentiality and ensure privacy of clients, staff and customers at all times.
- Development o f grant responsibilities and governance compliance obligations calendars
- Arrange meetings, events and activities as directed
- Coordination of planned and unplanned maintenance works where required

**Core competencies**
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Ability to be resourceful and proactive when issues arise
- Excellent phone manner with attention to response times
- Strong customer service focus and commitment to providing quality service with demonstrated ability to relate to people from various backgrounds.
- Ability to develop and maintain positive working relationships with staff and clients
- Ability to always maintain confidentiality and diplomacy
- The ability to promote the importance of workplace safety, responsibilities of the employer and employee.
- Ability to prepare draft letters, memos, meeting minutes and other correspondence

**Attributes**
- Communication and Interpersonal skills characterised by patience, clarity and empathy at a personal, written and telephone level

**Capabilities**
- Organisation and time management skills to organise own work and work of others, to establish priorities and meet deadlines
- Ability to work in an area with changing and sometimes conflicting priorities.
- Ability to maintain productive and efficient output in a busy work environment.
- Good listening skills and the ability to work under pressure
- Current Victorian Drivers Licence

**Computer skills**
- Working knowledge of MS Outlook, MS Office (including Word, Excel, Powerpoint), Google Chrome, Canva Pro
- The ability to learn new computer programs

**Qualifications and Experience**
- Qualifications in Business or Administration or related qualification and/or Experience in administration/ reception/ clerical role
- Proven customer service experience
- Experience in a busy client and customer focused environment

**Key Performance Indicators**
- Improved reception productivity by channelling communications throughout the organisation
- Support and adhere to Menzies Support Services policies and procedures, code of conduct and relevant acts, legislation.
- Maintain and initiate strong stakeholder relationships.

**Job Types**: Part-time, Fixed term
Contract length: 3 months

Pay: $33.00 - $35.00 per hour

Expected hours: 22.8 per week

**Benefits**:

- Salary packaging

Application Question(s):

- Are you able to work on site at our office in Alexandra Victoria?
- Are you willing to undergo worker screening checks?

Work Location: In person

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