Service Co-ordinator

2 days ago

Sydney, Australia F.S.M. [Food Service Machinery] Full time

FSM is a well-established and growing importer and distributor of food service equipment throughout Australia via a nationwide distributor network along with having direct relationships with major fast food chains. We wish to appoint a Service Coordinator to support our customers with their service needs. The position is based at FSM’s Sydney office in Prestons.

Location: Sydney, South West & M5 Corridor
Work Type: Full Time

**Prime Duties and Responsibilities**:

- Raising and issuing Purchase Orders to service agents nationwide and in-house.
- Liaising with overseas suppliers to help solve service and spare parts issues
- Improve the implementation of the company’s service system (CRM) for the company by following business procedures and policies
- Work with the team to achieve the annual budget for spare parts
- Liaise with purchasing department to ensure correct level of spare parts inventory is maintained
- Support to FSM National Service Department and co-ordination of Service related requirements.

**To be eligible for this role you need to meet the following requirements**:

- Be motivated and adaptable with a passion for customer service
- Have a friendly personality
- Food service equipment experience would be an advantage
- Technical knowledge highly desirable
- Possess excellent communication, organisation and interpersonal skills
- Attention to detail
- Previous service coordination experience would be highly desirable
- Only short-listed applicants will be contacted._

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