Access & Flow Navigator - Emergency Department

Werribee Mercy Hospital is seeking an experienced and highly motivated Registered Nurse to join our Emergency Department as an Access and Flow Navigator. The Emergency Department provides care to over 48,000 patients annually, of which 25% are paediatric patients. Our community is culturally diverse with 1 in 2 families being born overseas. The department has a great team culture with the primary focus of delivering patient centred timely care. As a public hospital servicing the community of the West, we have an exciting growth strategy which will lay the foundation for future growth.
- In this position, you will support the Nurse Unit Manager in establishing models of care, patient flow principles and be a professional role model for staff employed in the unit.
- The Assess and Flow Navigator will:

- Establish key performance objective to ensure the timely provision of access targets across the Emergency Department, Short Stay Unit and inpatient admissions.
- Optimise patient flow to achieve timely patient care and promote a positive patient experience.
- Ensure the smooth and expedient movement of all patients through the Emergency Department and Short Stay Unit in accordance with the Emergency Access Target key performance indicators as mandated by the Department of Health.
- Work with the multidisciplinary to identify and remove barriers impacting access to timely care.
- Liaise with key stakeholders to facilitate timely Emergency Department / Short Stay Unit access and flow.
- Permanent Part-Time positions available.
- Work a 7-day roster, AM & PM 8-hour shifts, No Night Duty.

**ABOUT YOU**:

- We are seeking a passionate and experienced nurse to join our team and provide clinical leadership and innovation within the unit. You will be enthusiastic and motivated to progress change with excellent communications skill, demonstrated knowledge of patient access and flow principles and the ability to build relationships with key stakeholders.
- You will have:

- Current Nursing Registration with Australian Health Practitioner Regulation Agency (AHPRA)
- Minimum 4 years’ experience in Emergency nursing
- Post Graduate qualifications in Emergency Nursing (desirable)
- Demonstrated previous experience in Nursing leadership
- Demonstrated knowledge of key performance indicators related to patient flow and access.

**ABOUT US**:

- Werribee Mercy Hospital is a General Public Hospital located in the rapidly growing Western suburbs of Melbourne. Our services include surgical, medical, maternity, newborn, renal dialysis, emergency, mental health, rehabilitation, aged and palliative care. The hospital has recently undergone significant expansion with the opening or our new intensive care unit, additional operating theatres and the opening of two new wards, taking the total number of beds to 298. Join us now and be part of our team as we expand to serve our community.
- Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women's health services, early parenting services, home care services and health worker training and development.
- Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.

**WHAT WE OFFER**:

- Mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer. As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on:

- caring for our people and those important to them with generous employee assistance available for employees and their families
- protecting children and vulnerable people in all our services, by listening to them and having zero tolerance of any form of abuse and neglect
- taking a stand against climate change, which is one of the biggest threats to the health of the world and all humanity, and committing to action that will help make our world fairer and more sustainable
- offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.

**WHAT YOU WILL NEED**:

- Proof of vaccination status consistent with public health orders and with Mercy Health’s policy (includes but is not limited to COVID-19 and seasonal influenza vaccination compliance requirement).
- If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process, please contact us on the details below.

**Contact Details**
- Lejla Ridzalovic
- Nurse Unit Manger Emergency Department
- 03 8754 3310