Administrative Assistant/receptionist

3 days ago

Homebush, Australia Trending Smiles Full time

**Job Title: Admin/Receptionist**

**Location**: Trending Smiles Dental Laboratory

**Job Summary**: We are seeking a highly organized and detail-oriented Admin/Receptionist to join our dental lab team. In this role, you will be the first point of contact for clients and dental professionals, providing excellent customer service and ensuring smooth administrative operations. Your contributions will be essential in maintaining the efficiency of our lab and fostering positive relationships with our clients.

**Key Responsibilities**:

- **Front Desk Management**:

- assist clients with a friendly demeanor.
- Answer phone calls, schedule appointments, and manage inquiries effectively.
- **Administrative Support**:

- Maintain accurate patient and client records, ensuring confidentiality.
- Assist with billing processes, reconciling invoices and payment collections.
- Prepare and manage correspondence, reports, and documentation.
- ordering stock
- requirement to drop off lab jobs to local clinics.
- Clean and tidy lab on a weekly basis
- **Coordination and Communication**:

- Liaise between dental professionals and the lab to ensure timely and accurate order fulfillment.
- Maintain office supplies and manage inventory as needed.
- **Team Collaboration**:

- Support lab staff with administrative tasks and ensure a smooth workflow.
- Participate in team meetings and contribute to continuous improvement initiatives.

**Qualifications: non essential**
- High school diploma or equivalent; additional education or certification in office administration is a plus.
- Previous experience in a receptionist or administrative role, preferably in a healthcare or dental environment.
- Proficient in Microsoft Office Suite and familiarity with dental software (exocad)
- Excellent communication and interpersonal skills, with a focus on customer service.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Attention to detail and problem-solving skills.

**Why Work with Us?**
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- Be part of a team dedicated to quality and patient care.

Trending Smiles is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

4o mini

**Job Types**: Full-time, Casual

Pay: $40,000.00 - $60,000.00 per year

Schedule:

- Day shift

**Experience**:

- MS Office: 1 year (preferred)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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