Applications Specialist
23 hours ago
**The role**: In accordance with defined service levels, you will provide high level end-to-end service delivery for eHealth Queensland's enterprise Single Sign-on and Virtual Desktop Infrastructure (VDI) platforms.Working closely with other Application and Technical Specialists, vendors and customers, you will be responsible for providing excellent, proactive customer service and support to our large and growing user base, as well as assisting the team with ITIL functions including Incident, Problem and Change Management activities.Your key responsibilities will include:
- Provide effective incident, change and risk management utilising best practices in systems support and service delivery within the ITIL framework.
- Investigate, troubleshoot and test the impacts of changes to our enterprise solutions.
- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development
- page cover letter online today.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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Application Specialist
23 hours ago
Brisbane, Australia Queensland Health Full time**The role**: This is an exciting opportunity to join our experienced Technical team. This role ensures the maintenance of defined service levels for by providing customer focused, high level specialist advice and support. Application specialists in this team work closely with a variety of stakeholders as well as upstream and downstream systems.Key...
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Brisbane, Australia Queensland Health Full time**The role**: The Application Specialist will provide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, within the ITIL framework. **In addition to this, you will be responsible for**: Are you right for this role? To be successful in...
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Brisbane, Australia Queensland Health Full timeProvide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, within the ITIL framework Are you right for this role?To be succesful in this role you will have: - Demonstrated ability in developing and promoting ITIL Service Management...
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Brisbane, Australia Queensland Health Full time**The role**: This is an exciting opportunity to join our experienced technical team working within the Digital Application Services, Integrated Electronic Medical Record (ieMR) unit. This role ensures the maintenance of defined service levels for by providing customer focused, high level specialist advice and support. Application specialists in this team...
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