Customer Support Representative

3 days ago

Hamilton, Australia Karmo Pty Ltd Full time

Customer Support Representative - Hamilton, Brisbane

Are you motivated with a passion for Customer Service and want to be appreciated by your employer? Look no further & join the team at Karmo
- Generous base salary + Superannuation + Bonus Program
- Support & guidance to be successful in your role and within the company
- Opportunity for Career Growth & Progression
- Flexible or part time hours
- Healthy life contributions for employees

**The Company**

Founded in January 2019 Karmo has grown into a thriving national business. We have a mission to help evolve the way cities move by giving individuals, businesses and large enterprise better alternatives to traditional new car ownership. Karmo offers new car subscriptions that adapt for our client’s needs. There is a position available with our Hamilton team available to the right person who may be looking for a change in their career or wanting to progress one.

Join an exciting company bringing technology and automotive expertise to tackle the mobility market. Help us deliver outstanding customer service to our customers.

**The Role**

**Responsibilities**
- Deliver a great customer experience to every Karmo customer
- Onboard new customers and arrange vehicle pickups, swaps and hand backs
- Manage/convert phone and online enquiries
- Maintain customer details in our database
- Respond to customer queries and provide ongoing support
- Assist the regional manager to enhance the performance of the business

**Skills and Experience**
- Positive attitude towards building quality customer relationships
- Good communication and interpersonal skills
- Solid organisational skills
- Excited about helping people get into a new car
- Sound computer skills
- Current driver’s license
- Previous experience in retail sales, hospitality, car rental, customer management or service delivery will be considered a plus but not essential

As part of our process, you will be required to undergo pre-employment checks including police and medical checks.

Karmo is an Equal Opportunity Employer.

**Salary**: $52,500.00 - $60,000.00 per year

Schedule:

- 8 hour shift
- Flexible hours
- No weekends

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

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