Venue Manager

Ophelia Westgarth - YOLK GROUP

Yolk Group, the masterminds behind local favourites like Convoy Moonee Ponds, Tinker Northcote, Terror Twilight, and HIFI Collingwood, is stoked to announce an exciting and different opportunity for a passionate Venue Manager to lead the charge at Ophelia Westgarth.
- Build and lead a stellar team
- Mentorship and growth opportunities across our venues
- Be part of a rapidly growing hospitality group that values creativity and innovation

Ophelia Northcote

Position Title: Venue Manager

Hey there, hospitality enthusiast

Yolk Group, the masterminds behind local favourites like Convoy Moonee Ponds, Tinker Northcote, Terror Twilight, and HIFI Collingwood, is stoked to announce an exciting and different opportunity for a passionate Venue Manager to lead the charge at Ophelia Westgarth.

About Us:
At Ophelia Westgarth, we're all about delivering top-notch service, a produce-driven menu, and creating an experience that keeps our customers coming back for more. With our venue soon opening for night trade and hosting events and functions, we’re looking for a leader with exceptional service and hosting experience to ensure every guest enjoys an unforgettable experience. Join us in cultivating a team of rockstars who are as passionate about hospitality as we are

What We Offer:

- A vibrant and supportive work environment
- Mentorship and growth opportunities across our venues
- Competitive salary package
- Dive into our extensive vinyl collection to curate the perfect ambiance
- Be part of a rapidly growing hospitality group that values creativity and innovation

Key Responsibilities:

- Rock the day-to-day operations with expertise and flair
- Build and lead a stellar team
- Ensure our service and products are always on point
- Deliver a seamless and high-energy service, particularly during night trade and events
- Elevate the hosting experience, ensuring every guest feels welcomed and valued
- Smash those KPIs and keep the financials in check
- Lead regular meetings to keep everyone on the same page
- Embrace the weekend vibes because that's when the magic happens

**Requirements**:

- Minimum 2 years in a leadership role in hospitality, restaurant or bistro preferred
- Extensive experience in service and hosting, (bonus point in evening trade and event settings)
- A passion and experience with exceptional customer service, wine, and top-notch produce
- A knack for building genuine connections and fostering a positive team spirit
- Driven, proactive, and always striving for excellence
- Track record of hitting financial targets and exceeding expectations
- Attention to detail and a passion for creating memorable experiences
- Master of front-of-house operations
- RSA? Absolutely

Bonus Points (not mandatory):

- Music aficionado with a love for vinyl
- Experience with Lightspeed and Deputy
- Excel/Google Sheets ninja
- Familiarity with different aspects of the hospitality industry
- Be the driving force in transitioning into evening/night trade

Ready to Join Us?

Join us at Ophelia Westgarth and let's create some unforgettable experiences together

Cheers to your next adventure in hospitality