Office Administration

We are seeking a flexible, highly organised and enthusiastic individual to join our team as an Admin Assistant in our Front Office. The successful applicant must be very customer focused and be able to work a flexible roster.

**Duties**:

- Creating a database of providers for our CoS team
- Assisting support coordinators with putting together review reports/ following up with providers etc
- Assisting support coordinators with keeping up to date with case notes
- Working within company and clients works management systems
- Organise, store, and print company documents as needed
- Providing support to the organisation through general office administration duties in an effective, efficient, and proactive manner
- Support the team across a range of campaigns and events.
- Providing marketing support to attract more clients.
- Respond to queries from stakeholders and redirect or escalate as required.
- Accurately record customer/contractor information on the company database
- Follow-up on required documentation within a required timeframe
- Validation of records
- Contribute to the overall team’s success
- Plan and implement social media and social proof for specific marketing goals
- Drive campaigns through various communication tools

**About You**

The successful applicant will demonstrate skills in the following areas:

- Able to handle work pressure and meet deadlines.
- Able to handle private and confidential matters.
- Able to address and complete tasks within tight timeframes
- Understands the importance of details being right
- Supports and takes part in continuous improvement in a new business setup environment
- Commitment to promoting a culture that is people oriented, ethical & professional
- Team oriented
- Self
- motivated
- Excellent written and oral communication skills.
- Ability to develop and maintain healthy professional relationships with colleagues
- Advanced skills in assisting service users with a disability and thorough knowledge of the NDIS
- Ability to build a rapport and develop ongoing professional relationship with our participants
- Ability to communicate effectively and can demonstrate previous experience of lateral thinking and problem-solving ability
- Exceptional time management skills
- A thorough working knowledge of Microsoft systems and HR management software

**Engage Disability Services Employment Safety Screening Requirements**

Engage Disability Services is committed to selecting people able to provide quality services and a safe working environment to our clients. Accordingly, we have rigorous employment **_safety screening_** requirements for all new employees.

All competitive applicants will be required to undergo additional employment safety screening. These involve:

- establishing identity,
- National Police Records check,
- Blue card and Yellow card
- verification of claims through referee comments.
- **All our staff members are required to comply with the _Staff Code of Conduct Polic_**_y._

**How to Apply**

Please send your resume along with a **cover letter detailing your suitability and addressing the key responsibilities of the role** to be considered.

Previous applicants need not apply. Thank you for your consideration

**Job Types**: Full-time, Casual, Part-time
Part-time hours: 38 per week

**Salary**: $55,000.00 - $65,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Logan Central QLD: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Office administration: 1 year (required)

Work Authorisation:

- Australia (required)