Database Coordinator

2 days ago


Sydney, Australia Beaumont People Full time

**Database Coordinator**
- Opportunity to work from multiple office locations - (Sydney CBD, Westmead or Randwick)
- Full-time permanent role with WFH / WFO flexibility
- Exciting time of growth in the organisation and a supportive culture, tight-knit and collaborative team

**Our client**:
One of the largest and most trusted kids' health charities in the country, Sydney Children’s Hospitals Foundation raises funds to help provide all children with access to the best possible healthcare, whenever and wherever they need it.

We’ve been delivering on this promise for the last 35 years, raising millions every year for a collective of two major children’s hospitals, specialised care services and cutting-edge paediatric research operating across NSW.

**The role**:
***
This is a newly created role that will report to the Database User Administrator - and it’s a critical role in the Donor Experience Team. You’ll be supporting across Philanthropy, Engagement and Operations with tasks such as extracting data, data cleansing, and data uploads in their CRM, Salesforce. Daily tasks will include but not be limited to:

- Prepare reports and extract data from Salesforce to support fundraising campaigns and related communications (such as direct marketing appeals, telemarketing and other events and activities)
- Complete regularly schedule data cleansing activities
- Assist the broader team with system inquiries, providing support to improve user uptake of technologies
- Monitor payment technologies, platforms and automated systems - checking they are feeding information into the system correctly and working as intended, as well as sharing responsibility with the team and providing on-site support for fundraising events
- Ensure the processing/handling of donor information is in accordance with best practice and organisational standards for quality, security, and confidentiality

**Essential Criteria**:
You will LOVE data, have a solid technical foundation to build off of, as well as being comfortable collaborating closely in a tight-knit team.
- Experience with Salesforce database administration as well as advanced skills in Excel (VLOOKUP’s and Macros)
- Strong attention to detail is a must-have, as well as experience providing reports/analytics to support team activities
- A strong sense of customer service, and the capacity to communicate with/coordinate across a variety of stakeholders and teams
- Ability to use initiative and think outside the box, have a continuous improvement mindset when it comes to systems and processes

**How to apply**

***
Beaumont People has been retained to recruit these roles on behalf of Sydney Children’s Hospital Foundation
- _
**Please direct any questions about the role or accessibility requirements to Diana Linde at**
**or Kathleen Rutherford at**
**.**
- _



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