Customer Service Centre

2 weeks ago

Canning Vale, Australia Stratco Full time

**Join an innovator & **recognised** **leader in Australian retailing & manufacturing**:

- ** Benefit from Stratco training & support to ensure your success**:

- ** Full time opportunity with a **competitive** remuneration package**

With over 70 years' experience in the building and home renovation markets, **Stratco** has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco has state of the art manufacturing facilities along with a network of home improvement stores throughout the country.

**Stratco** is looking for a motivated professional who has a strong work ethic and an enthusiastic attitude. This is a great opportunity for a flexible and customer-focused person to become an integral part of our growing national and international company.

**About the role**

As a team member of our Canning Vale Retail Customer Service Centre (CSC) team your role will include:

- Telephone customer service and sales
- Providing exceptional customer service
- Keying of orders
- Liaison with manufacturing, retail and despatch teams
- Regular communication and interaction with store managers

**The successful applicants will have the following skills and attributes**:

- Previous experience in customer service or internal sales
- Knowledge of the Fencing/Building industry will be highly regarded
- Excellent data entry skills
- Strong customer focus with an eye for detail and a sense of urgency to achieve results
- Highly developed interpersonal and communication skills
- Ability to work in a fast paced sales environment
- Availability to work full time with the flexibility to work alternate Saturdays

**Culture & Benefits**

Stratco has established an environment that brings out the best in our people. We believe in building careers through providing a safe, connected, and innovative culture that supports ongoing growth and development. We offer industry-leading benefits such as specialised development programs, innate health and wellbeing initiatives, family friendly work practices and Stratco retail discounts.

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