Principal Platform

Here at Anaplan, we have reinvented how companies see, plan, and run their businesses. Our platform allows our customers to uncover new insights, connect their strategy to their plans, and work in ways they had not previously thought possible. We're growing fast, constantly innovating, and couldn't be prouder to help our customers move forward with confidence in a sophisticated and changing world.

We are looking for forward-thinking people who put customer experience at the forefront of every decision. Individuals who thrive on challenges and are ready to grasp the opportunity of a lifetime. Because we fundamentally believe every colleague brings outstanding value to our whole. We are a workplace where each person feels seen, heard, and valued, and can contribute their unique talent to our collective effort. We believe that for ourselves and for our customers.

**Principal Platform & Modeling Specialist - Operational Excellence Group (OEG)**

Anaplan is changing the way companies plan and this isn't Customer Success as usual. We're looking for team members who delight in the most meticulous puzzles. This is an opportunity for a high-achiever able to interpret complex business challenges and turn into solution designs for clients.

We're not looking for average. Do you enjoy diving into issues and designing complex solutions? Do you have a passion for innovative technology, problem solving, and developing enablement material? If so, this job is for you.

**Responsibilities**:
As a primary contributor to Anaplan's Operational Excellence Group (OEG), your core responsibility is to build Anaplan skills in the ecosystem, at scale. Day to day interactions will include a mix of collaborating with product development, designing standards and building enablement content as well as participating in customer resolution activities.
- Collaborate with product development on new product introductions to advise on capabilities, establish best practices, and develop enablement material
- Collaborate with internal stakeholders on prioritization of platform enhancements
- Build competence by developing methodologies, blogs, webinars, training, and enablement collateral
- Ability to adapt to new situations, evaluate platform landscape, and recommend a path to remediation
- Lead the client and partners on the best way to translate their business process into Anaplan using standard methodologies and ensuring we have a happy customer
- Take a complex issue and break it down into simple, manageable steps or achievements
- Enablement of the broader talent eco-system, both internal and external to Anaplan
- Ability to review models/business processes and make recommendations based on your expertise

**Requirements**:

- 10+ years of experience working in customer success, consulting, professional services, or product management
- 5+ years of recent Anaplan model building experience; Experience with EPM, SPM, SCM products is a strong plus
- Certified Master Anaplanner or on a path to achieve is preferred
- Strong understanding of sophisticated planning functions and ability to advise on platform capabilities to support business outcomes
- Strong client facing skills and a successful track record of engagement management
- Superb written and oral communication skills
- Excellent problem solving and analytical skills
- Driven, motivated, self-starter
- Deep understanding of the Anaplan Architecture
- Strong understanding of complex business planning processes and capabilities to advise on modeling best practices that drive improved business outcomes

**Our Commitment to Diversity and Inclusion**

Build your job in a place that thrives on diversity, inclusion, and belonging. We believe in maintaining a hiring and working experience in which all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your true self to work every day

**COVID-19**

Protecting the health and safety of our communities, including our employees and of those considering a career at Anaplan, is our highest priority. We continue to closely monitor the evolving situation, and we appreciate your understanding and flexibility with any related changes to our interviewing process.