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Enterprise Platform Specialist
2 weeks ago
This is a technical advisory role, responsible for helping customers establish a strong foundation in the ServiceNow platform and design solutions that improve business outcomes. The Principal Architect ensures customers use leading best practices around instance strategy, technical governance, core data, integrations, and the technical health of the platform.
Main Responsibilities:- Collaborate with customers to understand their technical needs and goals.
- Provide technical expertise to guide customers, partners, and internal team members to deliver successful customer solutions.
- Translate business information and technical requirements into an architectural blueprint to achieve complex objectives.
- 8-12+ years progressive experience as part of a professional services organization; or equivalent education/experience.
- Management consulting experience.
- Ability to travel up to 80%.
- Creativity with comfort working independently in a fast-paced environment.
- Success driving complex issues through analysis and resolution.
- Ability to communicate complex information to diverse audiences, both technical and non-technical.
