Expression of Interest

4 days ago

Perth, Australia City of Perth Full time

Customer Experience | Customer Service
- **Casual opportunities.**:

- **$46.60 per hour**:

- **On-site, CBD Location**:

- **Shifts may include days, afternoons, weekends and public holidays**

Do you want to make a difference and deliver exceptional service to the City of Perth’s community and visitors? We are looking for enthusiastic and passionate individuals to join our team of Superstar Customer Experience Officers.

**About the role**:

- Assist customers by providing up-to-date information on the City’s activities, events and current matters
- Deliver high standards of service by meeting KPIs, seeking feedback, working collaboratively, and participating in training

**About you**:

- Can work well in a team, and independently
- Strong written and verbal communication skills
- Ability to navigate numerous systems to support our customers
- Experience in frontline customer service and familiar with delivering service expectations
- Ability to prioritise tasks

Above all, you will live our values of Commitment, Teamwork, Courage and Respect that allow us to come together to lead and support the community.

Please view the attached Application Pack to learn more about the role and working at the City.

**Eligibility**

To be eligible to work for us, you will need to demonstrate:

- A right to work in Australia (e.g. a birth certificate, current passport or current visa);
- A satisfactory National Police Clearance (dated within 3 months).

**How to Apply**

When prompted, please submit: your current resume; a cover letter that concisely addresses the Selection Criteria; and any relevant qualifications or certifications. Remember, less is more

**The Application Processes.**

Applicants may be considered for similar positions within the City of Perth.

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