Associate Content Developer

APS Level 4
- Canberra, ACT | Brisbane, QLD
- $79,036 - $84,525

**About the Department of Employment and Workplace Relations**

We are committed to empowering futures, ensuring rights and enriching lives. We support people to have safe, secure and well-paid work with the skills for a sustainable future as we ourselves strive to be a model employer.

We provide the framework for fair and productive relationships between employers and employees. We also oversee skills development and training initiatives to support those entering the workforce or re-training to take advantage of emerging employment opportunities.

With us, your work directly contributes to shaping the employment landscape. Whether you are engaging in policy development, program implementation, or direct support services, your efforts will have a tangible impact on job seekers, employees and the economy by giving them a framework to build a future anchored and realised through employment.

It is our ambition to do things differently, to create the ‘department of great jobs’- where our people reflect our purpose.

**The Role**

Reporting to a Team Leader, as a Content Developer you will write, modify, and maintain system and team documentation. You will work with other teams to create content suitable for their needs and you will manage the management and publication through a Content Management System.

You will work with a range of technology and management people creating, reviewing and preparing content for IT and Business projects. You do not need to be a technology expert. You should have general awareness of technology and feel comfortable working with technologists.

You will manage and maintain content published on website and web system. You will manage and maintain the information architecture related to this content to accurately reflect the current state of the information and how it relates to each other. You will maintain content in a Content Management System, and you will work with controlled processes to make new content available for different audiences and uses; often as part of the IT Systems Development LifeCycle (SDLC).

You will work on other general communication activities within the area. You will create and publish a regular internal newsletter. You will also provide input into where project documentation is stored and maintained for record keeping and re-use.

You will be skilled in writing clearly, concisely, and accurately for different audiences - including citizens, 3rd parties providing services on behalf of the departments, and DEWR staff. You will understand the importance of knowledge management.

The successful applicant will receive the necessary training, mentoring, and guidance to perform the key responsibilities of the role and to advance their careers in the Australian Public Service (APS).

**REASONABLE ADJUSTMENTS** All requests for reasonable adjustments will be considered and managed in consultation with you, ensuring appropriate accommodations are made to support your performance in the role.

**Duties and Responsibilities**
Responsibilities of the APS4 Level may include:

- Create content for web sites and web systems in collaboration with others.
- Create supporting documents in collaboration with technology staff.
- Publish content using departmental processes and a Content Management System.
- Reviewing content to ensure information is clear, consistent, and follows department standards.
- Create and maintain information architecture documentation.
- Review and analyse supported web pages for content structure.
- Maintain and manage internal content such as branch newsletters.
- Work with others to estimate your work.
- Deliver to time and quality expectations in a project environment.
- Contribute to relevant project activities.
- Contribute to Branch objectives.

**Qualifications and Education**

**Mandatory**
- Experience writing for the purpose of publicly communicating formally on behalf of a professional organisation.
- Experience writing for the purpose of communicating formally to users of systems and employment programs.
- Some experience using a Content Management System.
- Ability to work collaboratively in a team environment and manage multiple priorities.

**Desirable**
- Awareness of or experience working in an agile based delivery environment.
- Some experience using Azure DevOps.

**How to Apply**
Applicants are required to provide a summary (no more than **500**words) that outlines skills, knowledge, and experience and why you should be considered for this vacancy. You should take into consideration the position overview (including any detailed position specific requirements) when drafting your response. Where possible include specific relevant examples of your work.

The APS work level standards accommodate the diversity of roles across the APS and are structured to clearly differentiate between the work expected (i.e. responsibilities and duties) at each classification leve