Current jobs related to Member Experience Lead - O'Connor - Revo Fitness

  • Team Member

    1 week ago

    O'Connor, Australia Officeworks Full time

    **Title**:Team Member - Casual**: - Location: O'Connor, Western Australia, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....

  • Operations Team Member

    6 days ago

    O'Connor, Australia The Good Guys Full time

    **Job no**:513362 **Work type**:Casual **Location**:WA - Metro **Categories**:Customer Service, Administration & Operations **Advertised**:08 Jan 2025 W. Australia Standard Time **Applications close**:08 Feb 2025 W. Australia Standard Time **About Us** At The Good Guys we‘re driven by our purpose to help families live better for less. Part of...

  • Sales Team Member

    4 days ago

    O'Connor, Australia The Good Guys Full time

    **Job no**:512800 **Work type**:Casual **Location**:WA - Metro **Categories**:Sales **Advertised**:18 Oct 2024 W. Australia Standard Time **Applications close**:18 Nov 2024 W. Australia Standard Time **About Us** At The Good Guys we‘re driven by our purpose to help families live better for less. Part of Australia’s largest and fastest growing...

  • Retail Team Member

    2 weeks ago

    O'Connor, Australia Supercheap Auto Full time

    **Retail Team Member Supercheap Auto O'Connor (Western Australia)** Supercheap Auto is seeking the next talented member of our passionate and energetic team - combine your great retail experience and customer service skills to **make it SUPER!** We don’t just sell products; we're about inspiring our customers to get the most out of their leisure time and...

  • Workshop Team Member

    1 week ago

    O'Connor, Australia Artcom Fabrication Full time

    **Workshop Team Member - Fabrication & Signage** Artcom Fabrication is a leading-edge workshop based in O’Connor, Perth, working at the intersection of design, technology, and craftsmanship. We specialise in high-quality custom solutions—ranging from signage and engraving to laser cutting, CNC routing, 3D printing, waterjet cutting, and large-scale...

  • Retail Team Member

    2 weeks ago

    O'Connor, Australia Ampol Full time

    Hi, we’re Ampol. As one of Australia’s largest convenience retailers, we’re committed to making life easier for our customers. Whether they’re fueling up, ducking in, or taking away, we’ve got their back. With a smile, a wave or a hello, we get our customers in and out with what they need. **Our Ampol O'Connor store is on the lookout for their...

  • Customer Experience Specialist

    4 days ago

    O'Connor, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our O'Connor Service Centre are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running! - Monday - Friday 8.00am - 4.00pm - May be required to work some Saturdays -...

  • Customer Experience Expert

    4 days ago

    O'Connor, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our O'Connor Service Centre are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running! - Monday - Friday 8.00am - 4.00pm - May be required to work some Saturdays -...

  • Customer Experience Specialist

    2 weeks ago

    O'Connor, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success! Our O'Connor Branch are looking for an experienced Customer Service...

  • Retail Team Member

    2 weeks ago

    O'Connor, Australia Ampol Full time

    Hi, we’re Ampol. We are powered by our people! As one of Australia’s largest convenience retailers, we’re committed to making life easier for our customers. Whether they’re fueling up, ducking in, or taking away, we’ve got their back. With a smile, a wave or a hello, we get our customers in and out with what they need. Our Retail Team Members...

Member Experience Lead

2 weeks ago

O'Connor, Australia Revo Fitness Full time

Join the Member Experience team at O'Connor
- Casual role with genuine future career opportunities
- Genuine focus on member experience & Not Sales - it's all about the Vibe

**The Opportunity**

At Revo Fitness, we’re embarking on a serious and exciting period of growth, opening new clubs to help more members achieve their health and fitness goals. What sets us apart is that we make the gym simple, and we don’t do thing by halvesWe’re coming in hot with plans to open new gym locations in Western Australia. We’re ready to welcome aboard team members who’d love to come along for the ride and help us deliver the Revo vibes to our new gyms.

Our Member Experience Leads are the first point of contact for all our members, therefore critical to ensuring our member brand promise and their expectations are met.

Working with our Club Manager, ensuring our member experience is a welcoming, high quality, simple and consistent process is the prime function of this role.

**Key Responsibilities**:

- **Revo Team Experience**:

- Relationships are everything - ensuring you work closely and positively with your teammates, emulating our Company Values and Behaviours, representing our company culture is critical.
- **Member Experience**:

- Our member’s experience is directly shaped by the way our team approach, help & support both potential and new members in our clubs. Ensure all interactions with all members is aligned with our vision, mission and brand values will enable a unique and rewarding experience for potential and current members.
- Ensuring when signing on and orientating a new member, you genuinely connect and build a relationship with that new member, being a key part of their health and fitness goals.
- **Facilities, Equipment and Stock Management**
- Ensure the Club maintains and presents to Revo’s high standards and expectations, including Equipment, accessories are organised, and spot cleaned according to procedures.
- **Health and Safety**
- Safety of our team and Members is critical, Ensure Members comply with the relevant Health and Safety regulations and Company’s procedures.
- **Reporting and Administration**
- Ensuring effective administration of our systems, this can include effective management of relevant information including member details, checklists and maintaining confidentiality.

**Essential Skills and Experience**
- Alignment to our Revo Brand, Values and Behaviours is a must
- Accountable
- Effectively Communicates
- Customer Orientated
- Interpersonal Savvy
- Initiative - going above and beyond.
- Maintain a valid and up to date Certificate First Aid & CPR Certificate
- Previous experience in a Customer Service role is desirable, but not essential

**Who is Revo?**

Our goal is to make quality fitness affordable and more accessible to all. We believe in making the gym simple, with no complicated contracts, no unnecessary fees and no catches Our gyms are open 24/7 so our members can work out how they want, when they want. We have a members-first mentality always, and aim to provide the best vibes and customer experience possible.

**Our Values**:

- We keep it simple.
- We do what we do well.
- We care about people.
- We are all about the experience.
- We believe in continuous improvement.

If you’re ready for a new challenge and want to join a vibrant team who love taking things to the next level, we can’t wait to hear from you.