Head of Technology, Australia

**Job title** Head of Technology, Australia

**Reporting to** Managing Director, Australia

**Based **Sydney (potential to be based remotely in Australia)

**About TEAM LEWIS**

We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award-winning campaigns. Expanding client relationships into new markets or services. Making strategic acquisitions. TEAM LEWIS has won many prestigious awards, including Cannes Lions, PRovoke Media, ICCO, European Excellence, PRCA Digital, Digital Impact, Global Digital Excellence.

At the heart of the business is the TEAM LEWIS Foundation (TLF). A non-profit charitable entity, funded by TEAM LEWIS, the TLF makes grants to support individuals undertaking charitable activities and charitable organisations in achieving their goals. The TLF plays a constructive role in promoting social, cultural, economic, and environmental innovation that benefits society. It aims to strengthen the bonds between the communications industry, businesses, governments and non-profits. We have just reached the milestone of over 2000 local causes supported by the TEAM LEWIS Foundation. Community charities are championed by TEAM LEWIS’ employees, who volunteer their time and skills to provide marketing and comms support to maximise the grants’ effectiveness.

**Purpose of the role**

The Head of Technology, Australia is a senior strategic position providing leadership to key technology brands within the TEAM LEWIS account servicing structure. This person plays a core role in the senior management team, continually delivering a profitable, creative and forward-thinking client service. The Head of Technology, Australia plays a critical role in the ongoing management, relationship build and client service of key technology brands. In addition, they are responsible for developing client relationships locally and regionally by identifying and selling additional services, directly impacting revenues and income.

**Main responsibilities**
- Technology Practice_
- Responsible for setting the strategic direction of TEAM LEWIS AU’s technology practice
- Client Management _
- Works as a senior leader, ensuring account profitability and optimising revenues for the business
- Demonstrably grows client revenues, in line with the profitability of accounts and projects
- Drives a proactive approach to upselling services/projects and increasing retainer budgets
- Directs and manages strategic relationships with the client, providing insight and counsel across all aspects of the marketing and communications spectrum
- Takes responsibility for ensuring excellent client communication at all levels; defining KPIs, deadlines and service agreements
- Delivers an added-value consultancy and works closely with clients to direct campaigns and introduce services and products across traditional and emerging communications channels
- New Business_
- Leads the new business process in collaboration with the Managing Director and senior team, making key decisions and playing a crucial role in selling TEAM LEWIS credentials throughout the tender process
- Leads credentials and pitches for technology-centric clients, developing the strategic insight, messaging and creative concepts
- Generates, identifies and nurtures new business prospects and maximises opportunities for new clients from within extended network
- Responsible for programme pricing and proposals, ensuring fast turnaround of proposals to clients and prospects
- Responsible for P&Ls ensuring revenue growth, proper tracking and capturing of projects and retainers and maintaining acceptable profit margins
- Works with the regional/office leaders to identify target businesses within the technology and corporate sectors and utilises on and offline networks to establish connections with key decision makers and budget holders

Content
- Oversees the creation of high quality and engaging content, providing knowledgeable quality control and guidance to the local office and regionally
- Works with the client to develop and implement an impactful content strategy, delegating responsibilities to direct and wider team members where possible
- Works with content specialists (where possible) to improve own and others knowledge of content trends, driving a commitment to excellent story-telling
- Team Working and Development _
- Takes overall leadership responsibility for their team, including coaching, supervision, assessment and reviews of all team members
- Helps build a high calibre, talented and motivated team - nurturing and preserving the TEAM LEWIS culture
- Sets strategic team objectives on a weekly, monthly, quarterly and annual basis
- Defines deliverable client objectives and sets standards of excellence for all client activity, driving commitment from all levels of the team
- Acts as a respected line manager, working closely with line reports to