Housekeeping Supervisor
2 weeks ago
1 year of relevant work experience required for this role
- Expected salary: $26 - $60 per hour
- Part time hours
- Work visa will be provided for this role
**Key Responsibilities**:
- Open morning housekeeping shifts by allocating rooms to Room Attendants using housekeeping management systems.
- Assign trace priorities based on guest needs (e.g., early arrivals, extra bed, baby cots)
- Conduct daily briefings to inform staff of: Guest complaints, Special cleaning tasks (e.g., deep cleaning, high dusting, drainage, disinfecting), Updates on linen and amenities stock
- Supervise and inspect cleaned rooms to ensure brand standards are met
- Identify and correct missed tasks or quality issues
- Monitor staff productivity, manage stayover and checkout room activity logs
- Complete daily shift closing duties, including Updating room inspection statuses, Reporting to Duty Manager, Preparing occupancy forecasts
- Manage and secure master keys; ensure end-of-shift key handling and locker deposits
- Train and support new team members in procedures and standards
- Work closely with Front Office to respond promptly to guest requests
**About You**:
- Proven experience in a housekeeping supervisory or self-checker role
- Strong leadership, time management, and attention to detail
- Familiarity with hotel property systems (Opera PMS or similar)
- Excellent communication and problem-solving skills
- Flexible with working hours, including weekends and public holidays
- Right to work in Australia
**Job Type**: Part-time
Pay: $26.70 - $60.08 per hour
Work Authorisation:
- Australia (preferred)
Work Location: In person
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