Sample Registration Team Leader

**Full Time Sample Registration Team Leader**

(Food Technologist)

GMP) requirements, as well as GLP and GMP standards.

Salary range of $74,000 to $85,000 + super for this full-time position, 38 hours per week.

**Task and Responsibilities**:
Reporting to the Microbiology Laboratory Manager, you will be responsible for overseeing the process of receiving, registering and processing of samples into the required laboratory for analysis. The incumbent will be involved in mentoring, training and developing/up-skilling and safety of Sample Registration employees.
- Coordinating and overseeing 1-6 team members activities such as scheduling and

delegating Sample Registration activities and meeting the goals set for ongoing

projects.
- Mentoring, training and developing/up-skilling of Sample Registration employees.
- Overseeing the accurate registration of samples and ensuring prompt delivery of

samples to the laboratory for analysis.
- Building sustainable relationships and trust with customers and other stakeholders

through open and interactive communication.
- Working closely with Customer Care and Laboratory Operations to ensure that

customer queries are resolved in a timely and professional manner.
- Ensuring team member’s adherence to relevant SOPs and Work Instructions,

including the storage of samples to preserve sample integrity and prevent

contamination. Implementing and improving Good Hygiene Practices (GHP) and

Good Laboratory Practices (GLP).
- Overseeing receiving and processing samples received from clients.
- Overseeing and inspecting samples to ensure they are of suitable condition to meet

client testing requirements including verifying and recording that the samples are

within the required temperature range.
- Checking work orders against submission sheets to ensure accuracy of information

such as test codes and specifications.
- Storing shelf-stable samples and samples requiring refrigeration or freezing to

preserve sample integrity and prevent contamination or cross-contamination and

deterioration of the samples.
- Overseeing logging samples into the Laboratory Information Management System

[LIMS] in accordance with the client submission sheet to ensure accurate data

transfer and status of samples from the point of reception.
- Overseeing printing and attaching barcode labels to logged samples to ensure easy

identification by the laboratory team in accordance with the submission sheet for

analysis.
- Ensuring that samples are of suitable condition to meet client testing requirements.

Reporting unsatisfactory samples, including defects to the Customer Care Team and

Laboratory Manager.
- Coordinating packing, dispatch and receipt of freight and ensuring that freight is

dispatched to other testing locations/clients in a timely manner.
- Booking couriers as requested by clients for delivery of samples and/or supplies to

meet their external testing needs.
- Packing and shipping supplies requested by clients for their testing needs, as

directed by the Customer Care, Sales and Marketing teams.
- Performing duties up to and including the tasks in previous classifications that the

incumbent is trained and competent in undertaking, as required.
- Identify and report deviations from the company quality system and liaise with the

Quality department to ensure service quality issues are resolved.
- Identify improvements and collaborate with the Customer Care Team and other

internal departments to implement the necessary changes.
- Assist in developing/implementing new processes and strategies which improve

productivity and efficiency in the Sample Registration department.
- Fostering a safe work environment by leading a strong safety culture, promoting safe

work practices, controlling environmental conditions and taking prompt action in the

event of incidents or injuries.
- Managing projects by planning, designing and conducting experiments
- Supervising and overseeing shelf-life testing, validating new product formulations,

migration testing, organoleptic assessments and examining chemical composition to

ensure FSANZ standards are met.
- Preparation of laboratory reports.
- Collaborating with food manufacturers to develop Environmental Monitoring Plans

(EMPs) and implement corrective actions to ensure quality control measures are in

place for various swabbing methods including the use of an air sampler to monitor the

safety and hygiene of food production environment.
- Ordering and maintaining stock inventory required for Sample Registration and assist

with the general upkeep and maintenance of the laboratory.

**Qualifications**:

- Minimum of Bachelor level qualification in a Laboratory, Scientific or Administration or

equivalent industry substantial experience related to food technology.

**Experience**:

- A minimum of 2 years’ full-time experience within a scientific or technical service
- based organisation.
- Demonstrated troubleshooting skills to diagnose and