Credit Analyst

**Work type**: Permanent Full time
**Location**: Aust - VIC Metro, Aust - NSW Metro
- **Exciting multiple permanent opportunities offers continuous learning and career growth**:

- **Continuous learning and Use your passion to drive positive outcomes for our customers**:

- **Showcase your experience in Banking and Finance**

**A career that gives you more**

A career with NAB is about more than money, it's about serving our customers well and helping our communities prosper. We currently have multiple opportunities for a Credit Support Officer to join our recently acquired Citi Bank Operations. You will support the Credit team by performing a range of compliance, verification and administration tasks on customer information for Citi originated Home Loan products.

**Key Responsibilities**
- Verify all required customer information and supporting documentation to confirm accuracy of customer position and identity.
- Ensure adherence to Standard Operating Procedures (SOPs) and Work instructions
- Liaise with colleagues including Credit Assessors, Risk Management, Citi Branded Retail and Wealth and any other Citi Branded Divisions.
- Professional, clear and concise communication to brokers, customers and internal stakeholders both over the phone and in writing throughout the stages of the assessment process.
- Manage any non-credit reworks in the Citibank Lending Systems.
- Assist credit officers and Managers with Administrations tasks (i.e., instructing Galilee Solicitors, managing mailboxes, title searches and generating Comprehensive Credit Reporting).
- Assist with any miscellaneous tasks assigned by the Credit Manager

**Your Skills and Experience**

To be successful in the role you will need proven experience within Banking and Finance, preferably with Credit Verification experience. Applicants will also be expected to have:

- Ability to understand key credit related documentations including, but not limited to, financial statements, income documents, bank statements and identification requirements.
- Understanding and knowledge of Mortgages Processes and Products.
- Strong written, oral communication skills and attention to detail.
- Excellent organisational and time management skills with the ability to prioritise and multitask.
- Experience with Citi Bank systems is highly desirable but not mandatory.

**Why NAB?**

We believe success comes from our people. We're committed to supporting your talent and skills through your career, as you help us build a culture that affects change for our customers - and for the community too. We have an African Australian Inclusion Program, a range of Grad, Traineeship and Internship Programs, we are proud to have dedicated $55 billion to help address climate change, be recognised as a Gold employer of LGBTI Inclusion by AWEI and be an endorsed employer for Women by Work180.

We are an equal opportunity employer and welcome diversity in the workplace.

**The benefits**

From education and volunteer leave to learning benefits and banking discounts, we offer access to a wide range of employee benefits. For more information, please visit here.

If you think this role is the right fit for you, we invite you to apply. Let’s have a serious but informal chat about who you are and what drives you. We’d love to share our vision for the future of banking.
- Please note unsolicited CVs from agencies will not be accepted.