Project Officer, Responsive Maintenance

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Families, Fairness and Housing

**Salary**: $90,067 - $102,192

Occupation: Facilities Management

Reference: VG/DFFH/HV/CW/376562

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

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**THE ROLE**

The Responsive Maintenance Team is responsible for leading and overseeing the design and delivery of responsive maintenance services for Homes Victoria's housing portfolio.

The Project Officer is responsible for performance reporting, active contractor management, issue and complaint investigation, stakeholder engagement, contract preparation and tender development. In addition, this role will support the broader Responsive Maintenance team in both process and administration activities.

The Project Officer, is responsible for maintaining and upgrading the Schedule of Rates contract documentation and databases, liaising with senior management, internal and external stakeholders, operational staff and external service providers.

The Project Officer will also play a critical role in contributing to new models for the delivery of services to enhance renter experience and satisfaction, that improves the condition of public housing, delivers efficiencies, and ensures value for money.

**ACCOUNTABILITIES INCLUDE**
- Provide a range of maintenance service delivery functions including maintaining, reviewing, and updating the schedule of rates databases, preparation of contract documentation and arranging public tendering in accordance with VGPB and DHS Purchasing and Funding guidelines.
- Review changes and amendments to relevant statutory acts and legislation, governing bodies, standards, as well as internal policies, procedures, and guidelines to ensure all contract documents are up to date with current laws and requirements.
- Investigate maintenance issues and emerging trends that impact or potentially impact on contract deliverables, including statistical data gathering and analysis.
- Provide timely advice to management and stakeholders on quality, time, cost, and policy issues affecting the delivery of contract related issues.

**Please open the position description to read more.**

**WORKING IN RURAL VICTORIA INCENTIVE**
External applicants relocating to a regional area could be eligible for up to $20,500 worth of incentives. Internal applicants relocating to a regional area could be eligible for up to $15,500 worth of incentives. If you live and work in an area classified as ‘remote' by the Australian Tax Office, you may also be eligible for additional salary packaging arrangements, such as mortgage interest, rental costs, and residential utilities.

**VACCINATION REQUIREMENTS POLICY**

The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's **COVID-19 Vaccination requirements policy**(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.